Hilton Garden Inn Charlotte SouthPark

The hotel is nice, quiet and safe atmosphere. People are nice! I love to stay there again!

Clean.nice rooms. Nice outdoor patio/pool

The staff was A Plus

I had the best experience here- incredibly accommodating staff!

We were towing a trailer having moved our kids across the country to Charlotte NC. The hotel had plenty of parking for the truck pulling a trailer. Our room AC was not working; the maintenance officer promptly came and attempted to fix the unit. He moved us to another room immediately making it easier. Breakfast was excellent and our server amazing!! Everyone was polite, welcoming and friendly. We loved our stay.

Staff was very nice and accommodations were clean and modern. On-site parking is convenient. Only minor issue was the pool was being cleaned Sunday morning when we were trying to use it. I would recommend this hotel.

A++++ Stay.

This place is in the heart of South Park in Charlotte. There are so many dining and shopping options within walking distance. The staff were friendly and helpful. Rooms were clean and quiet.

Staff was lovely & room was very comfortable! Great location near shopping & restaurants….

Proximity to shops and dining spots

It’s was clean- staff was so nice

The guy that checked me in when I got there was awesome. .He was an older African American man. Great guy. The issue that I had was my room smelled really bad of mildew. I even had mildew forming on my white hat as it Sat in the room over a couple days. It needed a dehumidifier badly. I told one of the guys working there at the desk when I checked out. Also I bought some candy from a guy at the front desk the second day and he wasn't great at service. I think he had iPods in. The breakfasts were great at restaurant. But the mildew smell etc took a lot away from the stay.

Every person whom I came in contact with was extremely nice. I felt pampered.

Great staff during day upkeep on maintenance a bit shabby you just expect more from the hilton is all

Staff friendly

I absolutely loved my stay the hotel is nice and the staff was excellent and so nice and friendly definitely staying here again

I found the entry and exit gates to the parking garage annoying. Also probably because of pollen and wind, the outdoor pool did not appear clean so I didn’t use it.

Upon arrival, we were greeted warmly by the staff who graciously checked us in and made us smile. We thought the room was good but at times, we heard noise from the hallways or even doors slamming. Thankfully we bring our own sound machine but besides that, it was a good place to stay for the night.

Staff was great, shower temperature would not stay consistent. It would get cool then warm up then cool again repeatedly. Everything else was an enjoyable stay.

Didn't like that I had to pay for parking, however, the abundance or coffee and fruit infused water was a plus. The room was clean and had no issues getting extra towels.