ホリデイ・イン・シャーロット-エアポート・コンファレンス・センター・バイ・IHG、IHGホテル

good

I waited 5 minutes for them to answer the phone to send the shuttle, then it never arrived. Had to spend $37 for a taxi, then the front desk “comped” me breakfast, which was free anyway!

Good

Good Hotel but they have no usb ports in the rooms to charge your phone or iPads. Pretty odd for a Hotel and conference center. Even budget motels have usb ports in the rooms.

Very convenient when flying. Nice hotel and friendly staff.

Close to.the airport with shuttle service.

Everything was great with the check-in, staff, and faculty. Only issue was the bathroom sink drained very slowly.

June 15 2025 - walked into room 230 and ‘bed bugs’ covering one of the two queen beds. Showed the video to the front desk staff on call that night. We Left and went to another hotel and now working at getting refund/credit from hotels.com. All three of us that checked in have video of the critters.

Great

Close to airport/ shuttle service very nice.

The front desk attendant wasn’t very friendly during check in, the AC wasn’t working on the floor we were on, but the room AC was working, the beds were not very comfortable, and the towels were hard an uncomfortable. The ice machine on our floor wasn’t working. It was a place to lay our head for the evening, nothing particularly terrible, but in my mind wasn’t worth the amount paid, and wouldn’t book there again.

I loved the shuttle to and from the airport, on time and very pleasant

Older property which is showing its age is some areas, especially the bathroom of the room we stayed in. Despite this, it was clean, bed was comfy and shuttle was convenient for quick access to airport for our morning flight.

The staff was very friendly and helpful. My room was clean and neat. The bed was very comfortable. Having transportation to the airport was a plus! The driver got us their safely and was helpful with answering my questions.

Friendly staff and restaurant accommodations at late evening

Arrived at 3 to check in with a line of 15 people in the lobby waiting to check in only 1 staff member working front desk.Once checked in they charge a fee to park. The next morning at 830 housekeeping knocking on door and then proceeded to open our room door. Also was told breakfast bar would be free only to find out they charge. Very misleading and overall I give a 2 star rating.

All was good

Good

Cleanliness,

Was for a stop over