Holiday Inn Express & Suites CHARLESTON-NORTH by IHG, an IHG Hotel

My husband and I stayed because he had a full day of appointments with his surgeons and cancer doctors. It was only an overnight stay but it made a great impression. Clean, quiet, comfortable. Had a wonderful staff and a great morning breakfast. When someone is going through such a scary and uncertain time in their life, something that may seem small, like a hotel room, actually makes a huge difference in your day. We felt welcomed and secure. We will be staying with them again in the future. Thank you for your kindness

We felt safe staying here. It was very clean and smelled of cleaning chemicals. agents.

the pool was not open

Staff is friendly and helpful. Rooms are comfortable and clean. Breakfast was good each morning. Would recommend to friends.

Staff are great, friendly. Bfast choices are good as well

The smell of rank pillows and sheets

Very limited on-site parking and their

My room had a smell. It looked like upgraded furniture in an old room. The air/heater was not central and the fan kept blowing the curtains. The front desk person told me the ice machine was on floor 3 (I was on floor 4) and that there were no vending machines working. The desk person told me if I wanted a beverage I should go to the gas station " it's just over there" you can walk and she pointed.

I liked that the front desk personnel and housekeeping services were very nice! Room was very clean. What I did not like is my TV was not programmed and I was told maintenance said they did not have the proper piecing for the new tv. I also did not like as I wanted to wash clothes, one lady had the washer and dryer literally the entire day and the front desk said there was nothing they could do about it.

Check in/out was quick and easy and staff was very kind! Daily Breakfast was great. Facilities were very clean and up to date. Housekeeping was excellent and very appreciated.

Staff was friendly and accommodating. Breakfast was good. The only complaint was housekeeping entered even though the not ready yet sign was on the door. Would stay again

The hotel was great and served our needs. The breakfast was delicious too. Don was very welcoming at the front desk.

Cleanliness and friendly staff

We had a toilet that wouldn't flush every time. We called the front desk for them to come fix it and no one came. They finally came later that night when we called again, but it wasn't a convenient time since everyone was taking showers. By the time we left, it still hadn't been fixed.

Decent location for a Charleston vacay

Very clean rooms, decent breakfast, clean gym. The outdoor pool was dirty. When asked we were told that no one is there to clean it over the weekend, just during the week. There was no iron or blowdryer in the room. We could not connect our Mac to the free wifi and front desk gave us a number to call but no one answered.

The people at the counter were amazing. The breakfast was alai wonderful

We were in town for the Cooper River Bridge Run and on the morning of the race we have to leave at 6am to get to the start on time. The staff were so kind to put out a table of bananas, oranges and waters for the participants. That was so considerate since breakfast wasn’t served until 6:30. I appreciate the extra thought for the racers. It was simple but you can tell how much they care for their guests. The staff was engaging with all the guests every time we came in. It’s been a while since I’ve seen a hotel staff this friendly. Thank you for your kindness. We’ll see you next year

Our room smelled to much like smoke Other than that, it was good

We would definitely stay here again. The beds and pillows were very comfortable, which is my 2nd top priority. My 1st is cleanliness. Our room was very clean. The bathroom was a little ran down. All employees we interacted with were friendly.