ホリデイ・イン・エクスプレス＆スイーツ フォートローダーデール エアポート サウス、IHG ホテル

Customer service was terrible. When I came to check in, front desk did not show any acknowledgement. When she finally did, I was told that my room was not ready. I was 15min early so I told her that I will come back at 3pm. Her response was, “even though check in is at 3pm, it doesn’t mean that the room will be ready by 3pm”. Even after coming back around 3:06pm to check in, the room was still not ready and the lady was giving bad attitude for no reason. Poor customer service.

The room was good, staff was helpful, the area was alright but not a lot of restaurants within walking distance

The location and property where great. The staff were fantastic They are very personable always smiling and very helpful. The only issue we had was that the water pressure in the shower wasn't strong enough

20/10

Great option for a layover with brefast included.

Todo muy bien

Great customer service. Shuttle pickup comfortable room

Everything

Friendly and helpful.

Staff are very helpful and friendly. Love the idea theres no carpet in the rooms. Beds are comfortable. Rooms are clean

Very sketchy & Dirty.

Amazing, loved the staff and the hotel

Everything and Everyone was amazing from the front desk staff, to housekeeping right down to the shuttle driver. The rooms were clean and spacious. The breakfast was very good a variety to choose from I will definitely be staying here on my next trip.

Close to the airport. Clean and convenient. Decent breakfast.

To start, my previous profession was hotel management so I am very picky across the board. For this reason, I never leave reviews. I feel compelled to leave a review here. I won’t be staying at any other property when in the FLL area. All staff I encountered were very professional, pleasant and informative. All public areas of the hotel were well kept and very clean. Most importantly, the cleanliness carried over to the room. My room was very clean and well appointed! Little details, they thought of. They don’t skimp on the number of towels, etc. The mattress and pillows were quite comfortable. And, if you like to watch TV, there are plenty of channels to choose from. The pool and exercise room are located on the fourth floor and looked very nice. I didn’t get to experience the complimentary breakfast as my flight was very early and my stay was limited to one night. I have no doubt the breakfast would have been delightful. IMO, they don’t charge enough for the quality they provide at this property (as much as it pains me to say this… I miss my employee rate!) Looking forward to my next flight out of Fort Lauderdale so I can stay here again.

Great place

Very nice workers

We got in very late, which was not an issue at all. It was close to pick up last minute things we needed for our cruise and close to the port.

Very close to the airport!!

Peaceful, friendly staff