ホリデイ・イン・エクスプレス＆スイーツ フルトン バイ IHG、IHGホテル

Friendly staff but the bathroom was a little rough

Overall, this was a great hotel. The beds could be better, but the staff was excellent. Our room was very spacious.

Worst experience ever. We stayed in a room next to very loud kids that were running up and down the hall at 1 am. I called the front desk she did call them and they did stay quiet so we could sleep. The beds were as hard as a rock and the room appeared cleaned but there was someone’s clothes left in the closet from a prior stay.

Staff was amazing!!

Overhead entry light was out, bathroom fan didn’t work properly, toilet didn’t flush well, fridge door hinge broken, elevator floor was filthy.

One of the worst hotel stays in my life. I’ve stayed in this hotel a few times and the past. I do not remember the miserable smells in the rooms or them running out of towels for 24 hours. The stench now is almost unbearable and the carpet almost feels wet. Kept socks on the entire time and washed everything when I got home.

Staff was very friendly, breakfast was great and bed was comfortable.

Breakfast was delicious, indoor pool was very cold!

It is a little out dated but the room was decently clean. The bathroom sink had mold growing under the crevice at the top of the sink. Staff were nice and welcoming. Breakfast was so good and all kinds of choices.

It was clean and the staff was top notch. The room had a lot of damage to the furniture and walls.

Front desk was very hospitable and kind. The location could really use some updates but it served our needs. The breakfast was good with a good variety to choose from.

We had a late night check-in. Staff was very kind and helpful. We had 5 people so we needed to use the pull out bed. There wasn’t bedding in the room for it so I had to go back to the front desk to request bedding. The mattress on the couch was extremely uncomfortable and could feel every spring. Highly recommend replacing. Other than that, the room was clean but older. Beds were comfortable and shower was great. It was a large room which was nice for 5 people. Breakfast in the morning was very good. Loved the omelets and cinnamon rolls. Would stay again, just not use the pull out couch.

Room was not clean. Stains on carpet and bed skirt. An old sock was underneath the bed. Lots of dust on end tables. Freezer was packed with ice (need to be defrosted). We paid more to stay at Holiday Inn because it typically is a reliable hotel chain for a comfortable stay. This was well below standard. A huge disappointment.

Missing shower curtain in bathroom, remote to TV didn't work so had to old school watch TV ( manually change channels) phone in room didn't work. The folks at reception greeted me and not my husband.

Staff was very friendly. Breakfast was great. Room had lipstick kisses on the mirror. Clothes from previous guest on the room floor. Toilet wasn’t working and wasn’t addressed, even though we asked, and they came into our room to empty trash. We had to ask for a plunger, which wasn’t offered when we first requested. We were told they were busy and short staffed. We understand that can happen, but a non working toilet in our room shouldn’t be ignored. The friendliness of the staff definitely helped our stay.

Very good experience! Hotel was clean, smelled good! Staff was very friendly.. comfortable bed.

Always friendly & clean. Great breakfast

Nice place to stay. Would stay again.

Front desk was professional and nice. I reserved a king room and they said they overbooked and put me in 2 doubles on 3rd floor

Bed were very comfortable, rooms were clean. Pool was very cold. TV didn't work in the fitness room. Breakfast was good.