ホリデイ・イン・エクスプレス＆スイーツ リッチモンド ノース アッシュランド、IHG ホテル

I liked how close it was to other businesses.

Best was great! I had like 4 cinnamon rolls 😎

Staff were wonderful, room was really spacious and lovely. Had trouble with room key not working. But breakfast was pretty awful. I’ve stayed at many Holiday Inn Express hotels but breakfast here was not up to par and wasn’t even lukewarm.

Breakfast was not even worth trying. Limited and unappealing. At first, you notice ridiculous wear and tear and age, but fine for what we need and only there a few hours. Rooms nearby were smoking and it permeated the room in the middle of the night and prevented sleep. Hallway smelled terrible of smoke by morning. Shower curtain had no appropriate liner so water went everywhere. Staff charged card when we checked in. When questioned about pre paid, she stated we reserved with card only but didn't bother to check. Had to prove we paid and she apologized for mistake but amazingly saw it once I proved it instantly. When checking out, staff didn't ask anything about stay. You get what you pay for.

There was not enough parking. We were told to park in a lot of a different lot where it said no overnight parking with the possibility of being towed.

The bed was good and the breakfast was nice

Over night Monday stay. The price was right. Bed was very comfortable. I feel like they are in the process of updating, new carpets were obvious. Room needed some plumbing updates. With that said the water pressure was awesome! Staff was friendly.

The place in it’s entirety needs a deep clean and is a bit dated, they also need to get more amenities because they was out of everything it seemed no blankets or sheets available for the pull out beds made it a bit nerve wrecking want be back anytime soon at least not under the current state.

Everything was great but I was disappointed when Sunday came and all the breakfast items that we had the previous day wasn’t up so my family and I had to walk to McDonalds. Also, even tho it’s hot outside and the hotel has a jacuzzi I would recommend that the pool be heated up some because I saw a lot of kids trying to swim and shivering at the same time and when I tried to get in the pool it was definitely too cold.

Mrs. or Ms. Tabitha that works at the front desk helped make my family’s experience one to remember. She was kind and made us laugh. Hope to see her again one day to say Thank You!

The stay was excellent.

The 1st room was dirty. The 2nd room was occupied by another guest. The food was barely edible.

Great Stay!

My family stayed in this room, right down the hall from us. Very clean hotel, comfortable beds, great breakfast selection with milk, juice and coffee available too

Great selection for Breakfast at the hotel. Coffee available at the breakfast area. Staff constantly checking and refilling things and happy to greet you. Towels already available at the pool. Front desk even had a bandaid when one of the kids needed one. Dove brand shampoo, conditioner, body wash, hand soap and lotion in the bathroom. Very comfortable beds and a separate tv for the kids on the couch bed. We will definitely stick with Holiday Inn, every time we travel.

Usually stay in Holiday or Hampton. This was kinda of a lousy slow check in. Marijuana smell throughout, the entry light flickers and won’t stay on. The black out curtain does close which allows light in. Not great for some who had been traveling for 17.5 hours. Hopefully the showers works.

Clean, comfortable and quiet room. Affordable price. Friendly staff. Would definitely stay again.

There was a huge mold above the toilet in the bathroom and there was gross stuff on the walls bed's didn't feel clean and ac wasnt working would not stay here again even common areas was dirty

I love this place!!!

Great place to stay. Quiet and comfortable