IHGのHoliday Inn Express HAUPPAUGE-LONG ISLAND by IHG, an IHG Hotel

great stay got a great price

The room smelled terrible. Horrible and unbearable. Probably the carpets need to be removed completely. Not enough towels left in room. The frig was making a noise every 5 mins could not sleep. Did not realize the water bottles are charged $9!!! It would be nice if you could give water as complimentary!!! Your breakfeast was nice and clean.

Room needed a good sturdy chair. There was no where to sit ... the room has an old desk chair and a lopsided chair neither of which we're safe chairs to sit in. Otherwise the room was very nice. The elevator was extremely Slow !

Every clean

Staff was very helpful. Property appears new. Comfortable

Never got back my deposit

The room needs a actually cleaning. Not just surface. Couch cushions were very dirty and have chips and candy under them. Behind the sofa, full of candy leftovers. Around the bottom of the bed chips and cookie leftovers. Moved the display of towels on the counter, alot of hairs that werent mine, were behind the towels. In general, the facility was well keep, the room was average.

Stains in the carpet, Cob webs under the desk lamp. Really a big disappointment for an IHG hotel

Old rooms but seemed clean

Very comfortable sheets pillows and mattresses. Rooms are clean enough. Hallways and elevator a little run down. Continental breakfast was adequate

We enjoyed our stay

We enjoyed our stay.

Just okay. Beds are not very comfortable, there is a lot of noise coming from the highway, elevator buttons don't work well, there are some major potholes on the driveway. Free breakfast is pretty good, overall the property is fairly clean. Location worked well for us.

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Great

Great location Easy access to highways. Lots of restaurants

This is utterly disgusting. The room was filthy, dusted, and heavy smell of piss at the nightstand. Once reported to the front desk, a new room was given to us. The new room is cleaner. However, there is absolutely no excuse for giving us the first room in its condition.

It was convenient and accommodating

I like everything and it's super safe

The staff was nice overall stay was good, i didn’t know how long i was going to stay so i booked the room 2 times same room they took 2 security deposit holds.