ホリデイ・イン・エクスプレス マウンテンビュー - サウスパロアルト、IHGホテル

出張で利用しました。 当日はエレベーターが故障していたので、階段を利用しないといけませんでしたが、翌日には直っていました。 エルカミノ沿いなので交通の便もよく、少し歩くとお店もあります。

New and nice place to stay. Breakfast is not that fancy but that’s not a big deal. People are nice;)

とても綺麗なホテル

2014/9時点ではまだ新しいホテルなのか、非常に清潔感のあるホテルでした。 フロントの人の対応も優しく、非常に良い印象です。 朝食付きでしたが、食べていないのでそこはよくわかりません。

Check in was very smooth. Room clean, comfortable and quiet. Breakfast very good.

All staff members great! The front desk personnel very helpful and friendly and fun! The weekday lady that prepared the breakfast items daily was wonderful, went out of her way to make sure food area was kept supplied and clean. Rooms very clean, and quiet!

Arrived very late from emergency flight from out of state. Parking lot spaces small and when I told front desk no parking spots he said, "you will have to park on the street". Did manage to find one tight spot with car on one side with a sticker "new driver please be patient". No way we were going to park in a spot like that. Canceled reservation and headed directly to hospital with no idea of where we would be staying. Idea was to find hotel then drop passenger to stay at hospital with patient and driver would return to hotel. Driver ended up at Strata Hotel near hospital. Very nice place.

Amazing staff, breakfast and cleaniness of the room. I would definitely stay here again!!

The coffeemaker in the room didn't work.

It was a perfect

Great customer service at the front desk very personal young man

I really enjoyed our stay here, it was clean, all of the staff were extremely nice, and I liked the breakfast selection. Our room was clean, the beds were comfy, and the bathroom and bathtub was clean. I liked that they used Dove products since this is the brand that we use already. All of the staff were so helpful and very friendly to my twin 5 year olds, they would ask questions and every staff greeted them with a smile and answered all of their questions. I would definitely stay here again.

Small hotel with easy parking. I loved that they served both eggs and egg whites in their buffet breakfast. I wished the heavy curtains in the room closed all the way to leave out the light. They seemed to be just for decoration which doesn’t make sense.

Convenient and close to shopping center.

A great place to stay. Very quiet and the personnel very friendly. The breakfast was good.

Ok

It was convenient and quiet.

No elevator all three days.

The hotel was convenient to shopping and eateries. The staff was absolutely wonderful! I was disappointed that the elevators did not work for the weekend. That meant checking in, then exiting the main facility to walk across the driveway to take the stairs. The staff offered to carry my luggage as I recently had knee surgery. Honestly, had I known ahead of time, I would have cancelled my reservation and booked somewhere else. Otherwise, my room was comfortable; breakfast was good, and the staff was professional.

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