ホリデイ・イン・レディング・バイ・IHG、IHGホテル

空港からのシャトル、レンタカーへのシャトルは助かりました。けれども従業員同士の横の連絡が十分でなく、頼んだことが全く伝わっていないことがあり、不自由しました。部屋は広いのですが、設備が全体的に旧式で、電子レンジもついてはいるものの、動きが悪く、浴室もチェックインが遅かったのにもかかわらず、掃除も行き届いていませんでした。シェラトンにも行きましたが、やはり段違いのサービスでした。

Check in 時に大きな多くの荷物が有りキャリアで指示された入り口から入った、廊下に階段があり荷物運べないことが分かった。作業員に聞いたが二階には外から大回りしないとエレベーターには行けないとの事、しかたなしに雨の中キャリアで外を回りエレベーターに二階にやっと辿り付いた長い廊下を行くとまた階段とうとうそこから手で運ぶことに従業員誰も手伝わず考えられない施設と対応

Aaaaaaaa

I love the remodel! The space is sprawling, so if you’re in the back or upstairs expect a long walk. It’s faster from the parking lot.

My bathtub wouldn’t draib

They have a very friendly staff

After we had checked we were told there was no hot breakfast but there would be cold options. We came out the next morning and there was nothing. The advertising and the staff were misleading unfortunately

Room was clean, bed comfortable.

The hotel was clean but no microwave and refrigerator.

The room was comfortable but the bathroom door was broken. The pool was filthy. I ended up cleaning the pool myself using a plastic cup with holes punched in the bottom. My first hour was spent “scooping” out debris/dead bugs.

This property was just what we were looking for in a one night stay over so we could check out both Lassen NP and Burney Falls before we fly out from Sacramento.

No breakfast at hotel. And this area not safe. Jacuzzi not working

I blame Expedia for this. The hotel was going thru major renovation and there were no food services. We picked this place because we needed to get moving in the morning and were planning on having breakfast at the hotel. It is part of IHG and it was posted on their website, but I should not have to doublecheck services.

We were first sent to a room that hadn’t been cleaned. When we called to fix the problem, they wanted us to wait until someone could get there to clean it for us, when I asked if they could just switch us rooms they acted like there weren’t any to be switched to. As soon as I walked down to the lobby to figure the situation out, we had magically been switched to another room, and was even asked where on the property we wanted to stay. The rooms were clean enough. Carpets were a little dirty, as in stains. In our bathroom there were cobwebs and a little friend named charlotte who lived in it during our stay. Staff was nice enough.

Front desk staff (Cliff) so helpful, he made my day.

Simple modern room. Mexican restaurant 5 min walk was also great.

There was no bar, no restaurant and breakfast was not included. It was under construction and there was no mention of this when booking. When asked, no compensation would be provided either.

They were renovating the restaurant, so it was not open for dinner. The pool was nice and the area had some decent dining options.

Property under construction. Cafe closed, no breakfast, bugs in our room.

This is an older property that has been and is still being renovated. Being a taller person above 6 ft i almost hit my head in the hallways and the shower head came up to my neck but everything else was great. Amazing customer service, clean property and rooms, and a very comfortable stay