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The rooms are big, and the breakfast included was fantastic, staff is so helpful and courteous

Overall, the stay was okay. When we checked in, I noticed there were no coffee pods, but they got us some quickly. I had requested a room with a tub, which they provided, but the drain stop didn't function, so we had to use bath cloths. I informed them at checkout. The only other problem was a little after midnight when we were trying to go to sleep, it sounded like a thundering herd above us, and I called the front desk and they said the folks in the room had just checked in and they were going to call their room to ask them to quiet down. It seemed to work.

Great location, great staff. Definitely will stay here again next time I am in Tuscaloosa.

We got to our room and it had not been cleaned. The beds were messed up, there was garbage everywhere, dishes in the sink. I called the front desk he said they would give us a new room. We had to go back down to the lobby. We waited 25 min to get a new room. Then they charged me $50 more than what it said I would “pay at property”.

Upon arrival 1130am garbage can full to the top ,floor had some debris....i worked hotels in nyc 5 stars hotel main important thing is cleanliness...keep the public area clean and spotless...yout pool was full of foam the sink in bathroom has dirt buildip around rim of sink use steamers for this and same for bathroom floor and shower use steamers periodically and this wouldnt happen popcorn on floor....and front desk took too long to accommodate guest waiting at front desk to be helped

The bathroom had hair by the shampoo and conditioner bottles. And used gloves in right corner by the vanity in the bathroom. One of the beds sheets did not smell too nice.

Nice quiet area. Clean rooms but the bathroom door got jammed and it couldnt close all the way due to it being a sliding barn door.

I did not like that the breakfast food between the hour of 8 am was not check to replenish the food that ran out.

The assistant General Manager, Amie Williams, is the best hotel manager that I've ever experienced, she is very attentive to the needs of patrons, she made me and my family feel welcome and valued from the beginning of our stay, to our departure, definitely a "high performer " in her field of work and expertise! Angel, the nice lady who was responsible for the breakfast accommodations, provided an exceptional meal every morning during our stay, good food, with a good variety, with good and hot coffee, along with other drinks that my family enjoyed!! The facilities were very well kept, clean and safe! The entire staff made our stay one of the best experiences I've had in years, we definitely will be returning!

This was an Amazing Property , was very nice and walkable to many dining options , bars , some shopping . Loved the kitchen and that it is pet friendly. Nice in door and outdoor areas also , I would definitely recommend this property !!!

El personal muy amable,el servicio de desayuno muy buen . Pero la habitación las camas estaban incomoda y no se podia mover mucho porque pareciera que se iba a quebrar.

Ok

The front desk clerks were very professional and welcoming!

Room was big and bed was comfortable.

When we entered the room, we immediately noticed a large amount of crumbs and dirt on the floor—it was clear the carpets hadn’t been vacuumed in quite some time. The bathroom was in even worse condition, with personal hairs scattered across the floor, what appeared to be vomit stains on the walls, and grime built up in the corners. We reported the situation to the front desk, and to their credit, they promptly moved us to another room. Unfortunately, the second room—on the same floor—seemed to have been cleaned by the same housekeeper, as it also had dirty floors and an unclean bathroom. Thankfully, we were only staying for one night. We won’t be returning to this location.

Feel good!

Nice hotel and location

Staff was lovely! Close to campus. Great breakfast! Family friendly. Would highly recommend.

Great stay!

The room could have been cleaned better. There was a hair in the ice bucket. Our pillows had sweat stains on them.