ホームウッド・スイーツ・バイ・ヒルトン・ジャクソンビル・ディアウッド・パーク

全て問題ありませんでした。

Safe

They had me in a room near the elevator and it was all i heard all day and night. up and down, up and down. Damn near lost my mind. please invest in sound insulation.

I was not expecting much and I got less than what I expected. On check-in I got to the room and was about to survey the room and then the front desk person came upstairs and said that our room was double booked. So my kids and I had to go back downstairs to see what was going on. When we got back downstairs it was an error in the system and everything was fine and so my kids and I had to bring all of our luggage back to our room. The A/C in the hallway was not working, which gave it a musty smell. The A/C in the room was great so no issues there. Then I did a survey of the room and it had a lot of imperfections (I.e paint in the tub was peeling, cracks in the ceiling, fire sprinkler in the ceiling weren’t properly covered, outlets not working to charge devices). But there was a strange lollipop under the TV. I brought it down to the front desk (I also found a box of Walmart brand pasta in the cabinet but I was too tired to complain about that too). Best part was the area, it was close to everything, breakfast was good and extra towels given. With everything that went in I would still give it a 3.5 stars. Key, don’t go in with high expectations.

Horrible and horrific stay. Booked for a week we were suppose to reconnection Service ever other day. Only received one, one day we were without water for 8 hours. We couldn’t shower, use the toilets nothing. Tried to use the grill the front desk associate handed me dirty grill utensils was old food on them and mentioned she got them from the kitchen. They also checked someone in the same room as me who checked in during the middle of the night so at 1:30am a total stranger walked in on me and my family and were able to access our room while we were sleep. The burners didn’t work to the stove and the lights didn’t work in the rooms. Everything about the stay was horrific. This was a nasty property with no help. The staff was nice and the happy hour was really appealing but after so much going on I believe they were trying to make it up to the guest.

It was a good experience really liked this hotel a d the staff was great

Gave us the wrong room and instead of jus switching us to the room we wanted the manager gone tell us it’s and extra $135 remind u we already had paid $170 for the night them damn ppl crazy we hurry up and left I don’t recommend staying there they are get overs bad

Amazing stay, breakfast and location. 4 star rating due to murky pool and no available towels.

Nice place and very friendly staff

Very nice location, my dad was there to celebrate my grandma’s 99th birthday so it was great to be able to find a nice hotel near her home.

All of the doors in the room were scraping the floor and difficult to open, we started out not having enough towels for everyone in our room and had a hard time getting more because they were always "in the laundry", the entire hotel was way too hot and the AC would shut off in our room at night. The breakfast is not great and there's not a huge selection, the staff was very nice was it took a long time to get a response or any assistance.

Quiet and close to dining and city

Thank you for everything even though we ran into a bit of a problem that I thought would ruin or stay thanks to Ida the Manager/ receptionist 😊❤️ it was resolved promptly thanks again for everything

The entire stay was very pleasant.

Enjoy my stay, but the outside back patio behind the dining area was never cleaned up. Clothing left in tge area , bird poop, was never cleaned up

The breakfast was good the first stay , but the second morning the breakfast was nasty and undercooked. The staff was very nice and attentive and friendly, the down was that bathroom smelled like bad sewage when you flushed. The kitchenette didnt have much to it. 1 pan and 1 pot , the can opener was broken, 4 of everything. The bathroom floor needed to be mopped, Pillows needed to be replaced, they were very worn down/in and the sheets should be changed ti a different fabric , it was really itchy. Pool needed to be cleaned, but still not horrible. I think the room could’ve been better given it was a “Hilton” But it wasn’t horrible.

The room was very confortable and very quiet. Excellent breakfast as well. The only thing I didn't like was the staff at the front desk who was not smiling and welcoming at all😓. But I would still stay there again for sure.

The staff was great and was very accommodating to all my needs.

Conveniently located, short trip to the beach and shopping. Kids enjoyed the pool and hotub. Rooms are spacious and well equipped.

Staff was excellent and friendly. Rooms were clean and comfortable