ホテル ペッパーツリー ベンド BW プレミア コレクション

Diego, at the front desk, was so kind and helpful when I asked to change rooms. I really appreciated his willingness to provide great customer service.

Very nice view, good location, A new facility.

Nice

Great room, good breakfast, some hot food

The hotel is in convenient nice location. Parking was easy. Room was modern, spacious and comfortable. Breakfast room was nice too.

Loves the breakfast. Place was clean, suite was spacious for family of five. Just didn’t like that bathroom door did not have a lock to it and there was no privacy really between the king bed space and that of the two queens. Aside from that stay was enjoyable. Would return.

The quietness. We were there for boys travel lacrosse tournament, and let’s be honest. We know boys are noisy. You couldn’t hear Cummings and goings out of doors up and down hallways. The cleanness and modernization of rooms were also great.

Clean, comfortable. If you have food allergies the only food availed is fruit. Plenty of regular food options. Only alternative milk is almond. Rooms are clean, staff is friendly

Convient

Excellent breakfast!

Good stayed here a lot

This hotel is very well run. Everything is in great shape, very clean, very attentive staff.

Very pleasant hotel. Literally the last public place in Bend on the way to Mt. Bachelor. Plenty of dining options and a grocery store very nearby

Everything Excellent

Was nice and clean. Perfect for the money. Only down fall was that restaurant/bar was closed the entire time we were there.

We really enjoyed our room. Very clean and spacious. Hotel staff are friendly and hotel has a decent amount of amenities. Good for families. Free breakfast was disappointing due to running out of items, long lines due to high guest capacity.

Old needs total update not just some new fixtures

Excellent service and staff. Very clean, comfortable, quiet rooms. Very satisfied.

The front desk person when I arrived was amazing. Refreshing in the customer service realm.

The hotel was clean and pretty. Also nice to see a place where you can actually control your room temperature! There is no noise reduction and all night long toilets flushed loudly, traffic noise was through the roof, and the upper floors could be heard moving around. They only clean every five days, and complained a bit when asked for trash and towel service before then. They wanted all communications by text message, and made it clear they didn’t want any in-person interaction between staff and guests. It was weird. Bathroom door wouldn’t stay shut and we tripped on the lip of the step coming out of the shower.