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The TV was not setup and the staff leaves at 8 PM The coffee maker did not function properly. The bed was too high for short people The hotel did ot provide a detailed receipt I left a $200.00 security deposit and it is not addressed in the Expedia receipt. Staff were not available to order breakfast! Expedia confirmed my booking BUT it did not include the quoted rate. Plus a $50.00 Property Fee for what - terrible parking! I will never use this hotel or Expedia again! No staff were available for a 9:30 AM check-out.

Welcoming, cute, clean, delicious food, friendly staff and a wonderful location.

The main downside of this was the comfort of the bed. For an inn of this caliber, the bed was very hard, and the linens were rough, and no variation in pillow size so somebody like me who prefers a small thin pillow, have no option. Otherwise, charming setting in great location, and absolutely wonderful soaking tub in the bathroom.

Very nice people

Great place to stay!

Cozy and charming come to mind as the inn is very warm and welcoming! We enjoyed our time in Capitola, as usual!

The location is perfect for seeing Capitola and visiting nearby areas. The room was extremely comfortable, and the gas fireplace made it very cozy. They brought breakfast to my room each morning, and it was delicious! I loved my stay at the Inn and will definitely be back to check out other rooms!

Wonderful venue. Sacar was a wonderful host, and everything felt very personable. We will recommend it to our friends.

We enjoyed our stay so much. Our room was beautiful and we were greeted by Sagar who made us a wine and cheese board. Breakfast was delicious and delivered to our room. We had a beautiful walk out patio with our own private jacuzzi. A perfect place to enjoy a romantic getaway.

Breakfast served in our room was amazing!

Very cold evening. Room was very cold. Would have been better if staff had tried to heat room before we arrived. We had to keep the fireplace on all night. Space heater very small. Need a bigger heater. Ppp Breakfast was great!!!

Elegantly old world with all the modern conveniences. good breakfast and lovely seating area outside by the fountain.

Nice historic ambience.

Awesome location and unique room experience! The owner was friendly and accommodating for our trip.

Beautiful property and room, wonderful staff. Definitely will return!!

Decorations were beautiful and attractive. It was also quite clean.

This is our fourth stay and we love this place. The rooms are well-appointed and the library is small but cozy. There is also a nice courtyard. A quiet, charming getaway that will please any vintage home lover.

Très bel hôtel avec une chambre spacieuse et confortable. C’est bien situé dans Capitola. Petit-déjeuner dans le salon agréable. Endroit très soigné

I would stay away at all costs. This place has bed bugs and they refuse to admit it. I called the front desk after being bit multiple times up my arms and no one answered. Called again an hour later and again no response. I packed and left at 4:00am. Didn’t get a response until 9:30 only to be told they have no bed bugs and asked to send them pictures only to be told it was my fault and that I brought them and they refused to compensate in any way.. The audacity of the management staff. I will never be back again. Poor management and customer service.

As always it was a great experience. Breakfast was good. The staff was great. The manager was excellent showing us around taking the time to talk to us. The wife and I really enjoyed our fourth stay at this wonderful bed and breakfast