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Spa is good

The Television in room

Everything was awesome!!! The grounds are incredible and so many places to walk around. Every single person of the staff was incredible. They were so nice, helpful, etc. and the restaurant on property is amazing. There wasn’t one item that wasn’t delicious. I would say the only issue is when it rains/snows. As it get muddy everyone. They have one road paved but would be cool if the other was paved and a paved walkway up to each cabin. But that’s such a minor thing compared to how awesome it is. Didn’t have time to check out their new spa but hoping to do that next time.

Beautiful property and the cabins were charming and well maintained. The food and drinks at the restaurant were great. Everyone working was very kind. But It being the days between Christmas and NYE, the staff was overwhelmed. This was reflected in the service level and crowding at the restaurant & spa and lack of parking. I would stay here again because it is gorgeous. I would just pick a time that was less popular.

Stunning and amazing experience

Everything was excellent - service was helpful but non-invasive, property was beautiful, food at restaurant was extremely good by two picky NYers standards - my only issue was the cabins were not very well soundproofed. If you were traveling with friends or family, probably not an issue, but on a couples trip to be able to hear the entire couple next door’s conversation, TV viewing choices, etc etc felt a lil “not the point” of the rustic, isolated cabin. For the price point, they should have significantly better soundproofing - our couple next door woke us up both mornings of our stay. With that said, we’d still visit the property again, as it’s well-located to explore local towns and the amenities (restaurant, gym, overall aesthetic) were flawless.

The view and decorations were amazing. However, the water from there tasted extremely bad—not just the water from the restaurant but also the water from the tap in your room. The reception's service is okay.

Stay started off very well, beautiful property and nice greeting, but in high end, all in one type place consistent attention to detail in all areas is critical to the idea of a great stay . Our initial perception of well rounded attention to detail and service changed when our server abandoned us in the middle of our dinner service. Even though the manager did try and compensate for this dining mishap, our table abandonment did shift the mood of our evening and somehow shift how we felt about our stay.

Wonderful stay at Inness. We enjoyed both pools, ordering food at the pools, and dinner in the restaurant all fabulous will definitely be back

The staff was exceptional and available at any time for any reason.

The property is very quiet. The grand king cabin is spacious. The cute guy who droves us around was very friendly and shared a lot of information about the property. The only thing we were not happy is about the hosts at the restaurant and reception. You can feel the microaggression from them as a non-white guest. We were informed that as a hotel guest, the reservation is not required. When we walking at 8 AM on Sunday, we were told the whole restaurant was fully booked and the only table available is a tiny table against the wall. actually, the whole dining area was pretty empty, even by the time we left around 9 AM. The host told us that is the only table we can use. We never experienced this level of discrimination in other luxury resorts. Think twice if you want to visit here but you are not white.

This was easily the loveliest place we have ever stayed. The staff are so kind and accommodating, the food is delicious, and the grounds are beautiful. Inness has so much to offer and so many areas to explore. We couldn’t have picked a better location for our engagement shoot.

limited facilities

Had a wonderful experience, great dining and service team. Always available and attentive. Beautiful Mountain Views and facilities.

Very charming, food was great, loved the greenhouse

Short stay but very delightful. The food was delicious and the property was gorgeous.

Wow only stayed for one night but truly an incredible experience. Highly recommend.

Stunning, perfectly designed, gives you a Tuscan vibe, relaxing resort with many activities nearby and onsite, I would suggest going spring/fall. They are currently building a spa - prices may jump after that and may be more crowded so would be nice to go before and after that opens. Hotel could use better signage when you first come in - when you arrive its a bit confusing where to go and check in etc. Staff upon arrival could be a little more helpful with explaining the property/activities available. Overall - beautiful, relaxing and enjoyable trip!

Great location and food. Not super clean. Staff needs to be upgraded…

Amazing stay! Highly recommend for anyone wanting relaxation and beautiful grounds. The restaurant is unbelievable!