モーテル 6 アトランタ スマーナ / ボールパーク

They closed down, we had to go somewhere else.

This motel permantly closed 2 weeks prior to our arrival and changed names to a motel 6. We were not notified of any of this until we got to the motel. When we arrived the motel looked like a crack joint and we were totally shocked that no one sent us notification of the red roof closure. Thankfully we were able to find a hotel as walkin esp for July 4th.

Terrible.

Room I received was not what I booked. Black mold everywhere. Asked for a refund and they said it wasn’t their problem and to take it up with Expedia. Then Expedia said it wasn’t their problem as the vendor had already taken the money. Do not book this hotel and honestly don’t book with Expedia.

Pros: The room was large and clean. The AC kept us good and cool. The hotel is very close to Atlanta Braves Stadium and to the interstate—a good value for an older hotel. Also, I did not see a single bug, which was a plus, because previous hotel guests had left bad reviews. . Cons: I needed a downstairs room because I am handicapped but we were put on the second floor. The outdoor stairs leading to the second floor had broken steps, and the handrails were unsteady. I do understand this is an older hotel. I was able to get up the stairs with help from my family. In our room, there was a hole in the wall by the sink. When we checked out, I tried calling the front desk several times, but no one answered. We just left the key by the bed. We came to Atlanta, GA, for the Stray Kids concert at Truist Stadium and were only staying for one night, then heading back to Tennessee. This hotel is in a nice, quiet area, and for just one night we had a positive stay.

I only stayed one night because this place was so disgusting. Black mold, stains on the sheets and half washed lines

They tried to take some more money off of my credit card after i left.

The 1st room we had the air conditioner front would not stay on. They moved us to another room. The ceiling in the bathroom was covered in mold, the toilet had some kind of black tape around it, ceiling falling apart, rooms smell so much like smoke and week, nothing in the snack machines, can't get into to the laundry room. They won't open the lobby at all, only use the night window and it is so hot in there. There was no HOT water to take showers. The only reason we got stuck staying there is due to an issue with my reservation at the original hotel we were supposed to be at.

We arrived at 3:20ish waited in line to be told that the double bed room I booked was not there that I HAD to take a king bed. It was my 17 year old, myself and my husband who is in a wheelchair. I was rushing to get to a concert so I said that’s fine we will figure it out but I need a first floor room due to my husband being in a wheelchair. She informed me she might can do that and I said there is no might because you guys don’t have an elevator. (On your website it says they do but they don’t) The room was 105 it had mold all in the bathroom and coming out of it on the ceiling. The room just look terrible but I told myself it was one night. My husband stayed behind at the room where he had to deal with people screaming and fighting outside. When it was time to sleep the bed smelled like pee and I slept on top of the blankets because I was scared to touch the bed. We checked out at 8:40 ish the next morning and I was not satisfied at all.

terrible

The room was disgusting it had roaches and bed bugs. The room and bathroom were filthy. There was blood on the mattress cover. Staff refused to give us towels and argued before giving us toilet paper. Non smoking room had a soda bottle with cigarette butts in it under the bed. Drug addicts walking around knocking on doors and the front desk are greedy rude nasty people who sold out the prepaid reserved rooms they had to individuals who walked up looking for a room due to a huge concert in town.

The absolute worse place!!! The owner is rude and unprofessional !!! Wouldn’t even let us speak. He kept shouting for us to figure it out with our booking agency then walked away. Has signs all over the place not taking accountability for over booking. It was obvious he took advantage of the people there for the event and over charged for already booked rooms. Literally had a sign stating “WE NO SORRY”.

Stuff was rude and snappy and then when we got to the room the room stunk really bad and was really dirty there was stains all over the bed with cigarette holes in the blanket and cuts it it was so bad we we didn't stay we left

It was. Okay only thing there was no smoke detectors, bootom of drawer was missing, no fridge. Smelled like cat urine, toilet was running and leaking the whole time, a metal pin was sticking out of the phone jack, several outlets including the built in on the night stand were loose, or coming out, couple outlet covers were off

dirty rooms, impolite staff

Had reservations for a double bed room got there and they said no double beds where available so I asked for a refund and they said they couldn’t do it there at the hotel so had to drive and try to a hotel with double beds for about an hour WILL NEVER stay at a Red Room Inn and I will never recommend one

Pics definitely lied on this one. Hotel is so busted you can’t even check in in the main lobby, you have to go into some back hallway with a window to check in. Room was filthy, bathroom door couldn’t close because it had obviously been kicked in at some point and I guess no one bothered to fix it. The shower also had giant cracks in the bottom and a hole in the side that looks like someone punched it. Didn’t even end up staying here it was so bad, I turned the keys in early and just ate the loss. Although I’ll admit I’m surprised I got the room to begin with. There was an event in town (which is why we even attempted to stay here in the first place,) and they overbooked rooms online. When I went to return the keys so we could find something else, there was a mob of people demanding answers and the staff had nothing but attitude to return. They wouldn’t return the money of the people they basically scammed.

The "lobby" for check in was from a third world. Disgusting trash/ash tray at the window for check in. The room couldn't have smelled worse. There was a fight in parking lot for which no one bothered to call the police.

The Good: The beds were comfortable, the water was hot, and it was quiet, check in and out was easy. The Bad: The AC was barely functional, so the room was uncomfortable until 1AM each night, there were some bugs present, no iron, microwave or fridge, only two towels for two people for three days, no room service (no towel/sheet refresh, trash removal, etc), no coffee pot, one of the dresser drawers had to be kept wedged shut with a bent door key card. When we asked for more towels, we were told they only had one more, which we were reluctantly given. The Inn was less than half full, so there should have been plenty of towels. We had to dry the ones we had in front of the barely functioning AC unit each day.

My stay was great as always. I have stayed at this hotel before. Location is great, check in was a breeze, room was perfect!