ネプチューン オーシャンフロント レンタルズ

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Nice hotel in front of the beach with ample space for small family reunions.

Loved it! Cannot wait to come back. Such a beautiful place with great hospitality.

Horrible experience in every sense. There was even mosquitos inside the room.

Buenas condiciones para pasarla en familia

We experienced long waiting lines, deteriorated bed that was overdue for replacement, roach in room, and dirty bedroom floors. We didn't sleep well, and they did replace the bed on day 2 of our stay. Parking was a little bit of odd situation, with available parking being chaotic or hard to find.

It's not the Hilton, but there are ALOT worse hotels. The bed was super comfy, the bathroom was clean and to wake up with the sun glistening off the ocean right in front of us amazing! The building is older and parking is a but inconvenient but if you are here to be right on the boardwalk and ocean this is a great place!

Ok

I’ve been going to the Neptune for over 30 years and I will not return again. Would still like to know what the extra $334 was charged to our account upon arrival. I will list the things that really bothered us. Stove did not work. No racks in the oven. Had to ask for just basic dishware to come from the office. Waited for two hours and nobody showed up with it so I had to go pick it up. Half the electrical outlets did not work . No room in the bathroom plus no shelving to put up any toiletries. We had to live basically out of our suitcases. The cleaning staff and the front office personnel were all very nice, but the ownership has decided to go on the cheap so we will not be returning.

Nothing like it’s described on the website.

Unfortunately, I am not able to tell you anything about this hotel because I was not able to access my room because this hotel is not ADA accessible. You have to step up and down to get into the property to get to the rooms and even though I sent an email to the hotel in advance and a message through hotels.com making sure that this hotel was ADA accessible I still showed up and was turned away. They relocated me to one of their other hotels that they own, which was not beach front and the cost difference was approximately $180 for the week and when I brought this to the managers attention, he told me it was not their fault. They had a room ready for me. it’s my fault because I couldn’t get inside. I’ve never in my life have experienced such ADA accessible discrimination in my life. I didn’t even have words to say back to him because the fact that he could say those words out of his mouth just tells me the level of ignorance I was dealing with and being disabled and traveling alone. I just didn’t have it in me Very very sad. I emailed a letter to the owner that I found online and I have not heard back yet I’m hoping for the best and I’m hoping that they can advertise this hotel as non-ADA accessible so others don’t have to experience this as I did.

Love location great views, but they charge 50$ extra every day for cleaning the room,they said until you get thereand had signs in room cleaning every trees three days .thats completely out ,too much.

Dirty, Stinky, Loud. The kitchenette smelled like rancid oil. There was trash in the trashcan in our room. The floor felt greasy and sandy. The breakfast was TERRIBLE- thick gray coffee and margarine and breads. No meat. only hard boiled eggs. LOUD neighborhood. BAD Ac (loud machine that never gets things real cold).

I’ve called serveral times to complain the first room was not where I rented it was at a different location the ac did not work the second room the power went out I want a refund This was supposed to be a vacation that turned into a stressful weekend

Location is great. Hotel is very outdated and needs lot of upgrades

Good

Stove didn’t work. Microwave didn’t work. Toaster didn’t work. Tv stayed froze more than it played.

location was perfect. breakfast was a bust.

The location to the beach is wonderful.

We loved how convenient it was to walk the boardwalk or the ocean. The ocean front view was excellent. A few nice to haves: Each room had a coffee pot but no filters or coffee. When asked about it, it was brushed off. They also didn’t have some of your basics most condos would such as apart towels. We weren’t there to watch tv by any means but when we wanted to in the evening the wifi connection wasn’t great therefore we didn’t watch tv at all. There wasn’t a good place in the bedroom to charge our devices. Our friends stayed in another room and did have a small area on each side of the bed, and their tv had good signal. Our room had central air, however the room our friends stayed in had two window units. They advertised 5 pools, two of which had swim up bars. It wasn't clear as to where those were and how to use/get to them. The free breakfast in the morning was basically toast or a bagel, cereal, and some fruit. All in all, the rooms were clean and well maintained.