パーク リージェンシー ホテル & カンファレンターサ BW シグネチャー コレクション

Someone was able to have a key of my room and walked in.

Very clean. TV did not work. Told the gal at front desk. She said a cable man would be in within the next hour or so. He never came.

I had a wonderful stay here this past few days. The property was very clean and well-maintained. The room was almost perfect, except there was no desk lamp. The breakfast was very basic and unappealing, however.

The hotel has been renovated and is very nice.

The only restaurant was Korean food. Morning breakfast did not even have hot coffee!! The machine was broke. Many usual condiments were missing as well. I will not be going back.

Front desk person was very nice, but check-in was awful. They could not find my reservation and it took 45 minutes on the phone to figure it out.

Very nice hotel in a nice, convenient area with nice restaurant options there and close by.

The room was updated. The breakfast team let me grab cereal after closing time which I appreciated. The bed was not comfortable- lumpy and the room wasn’t well vacuumed. The nightstand lamp didn’t work and the blower was loud. The overall cleanliness was lacking compared to prior visits. The workout room doesn’t have a key secure entry and no cell service, which felt unsafe to me.

Met my needs. The staff was very friendly and the shuttle service met my transportation needs from and to the airport.

People upstairs were very loud! Bed seemed broken with a huge dip in the top

Was not the best experience

A woman from this hotel called me the day of my check in and said there was no card on file for my room. I gave her my credit card information and within 3 days I had multiple fraud charges on that credit card. I was also charged $109 for "incidentals" that I had to call the hotel and argue to get a refund for. I've stayed here multiple times and this is the first time I've ever had a problem but unfortunately I will never go back here. My bank is investigating the woman who works there and sending all the info to the police department.

The hotel is very nice and clean. The staff was nice at check in/out. Room was quiet and the bed was comfortable.

I liked that everything was very clean and the room was gorgeous

Great place. Great price.

Breakfast was great! Wish there were more restaurants close.

As soon as we walked into the room it smelled strongly of cleaner and or some sort of strong air fresher.. not long after arriving we discovered rose petals and old soda bottles near the end of the bed..(as pictured). As well as garbage scattered through out places in the room.. When I took the garbage down the to man at the front desk he stated “okay I’ll document that”. That was the end of the conversation. The filter in the AC/Heat unit was so plugged it wasn’t blowing air.. my boyfriend had to remove the filter and clean it himself. The floor next to the jacuzzi had cigarette ashes on it. Which was weird considering this was supposed to be a smoke free room…Definitely not worth the money I paid and I will not be staying here in the future.

Thanks for a great stay!

Very helpful staff

Friendly and informative front desk staff. Parking was easy and free. The room was clean.