クオリティ イン ブロークン アロー - タルサ

Decent property for the cost

We

good place to spend a night or week end. Very clean. Only suggestion is in the breakfast, need to include more fruits.

I paid full price online and was told when I checked in I had to pay a 100$ deposit that I didn’t know I had to pay The service was horrible I would never go back or recommend

😀

Nas

The man at the Front Desk was Very Unprofessional and Cancelled my Stay, and he raised his voice at my wife on the phone most Unprofessional Front Desk Staff I’ve ever encountered

I wish that they would update a lot in the hotel it's kind of run down door would not shut had to slam it to even get it to close shower couldn't even stand underneath it too short for someone that's 5'7 bed squeaking when sitting on it carpet seemed really dirty

Thanks

I have stayed here many times and will continue to stay here in the future. The family that runs it is very nice and friendly. The room I stayed in this time was very rundown, unfortunately and not up to standards. It is still worth the price though.

Not a good experience at all. Reserved a king room and was given a double queen. Desk clerk basically said that he how he received the reservation. Half an hour after being in our room, he called to advise he had a king room. At checkout, was charged a fee for smoking. Not us but the guys smoking weed across the hall. Had to get cleaning staff to admit it was not our room but across the hall. I’m thankful I checked my receipt before I left. Never again!

Hotel needs some work

Good staff there were just a few things that were old and falling apart

The room door would not open, even with front desk master key. We stayed for two nights and had to have the front desk open the door every time. They kept saying they would fix it, but didn't. The bathroom light made a terribly loud buzzing/screaming sound every time the switch was on. We requested to change rooms multiple times due to these issues and kept getting a runaround answer. We realized we left an important item and called the front desk for help and asked to pay to have them ship the item to us as we live 5.5 hours away. The front desk attendant rudely stated that they dont do that. Do not stay there for any reason.

Hotel was kind of outdated, and the night worker was rude. I mean I don’t mind paying a deposit but $100 I mean I’ve never been charged that at a nicer hotel before. This place wasn’t even worth the $99 I paid for the room. Worker tried telling me it was mandatory at every hotel, but I stay in hotels a lot almost every weekend and $25 is the most that’s ever been charged. Then was told that I couldn’t have 5 people sleeping in my room and that my son being so young didn’t count, and that even with him it could only be 2 adults and 2 kids, (which is Carly what we had was 2 adults and 2 kids) she then turned around and said that they are strict there and that if it were anyone else they would have to charge me $20 or so extra for an extra person. I do understand that but I’ve never been charged extra for an extra person and she just kept contradicting herself. To be honest my family and I will never be back there to stay again. Considering we spend almost every weekend in hotels for travel ball I will stay away from this hotel chain all together. I will say the guy upon check out was much nicer and didn’t give us any problems.

I know it is a cheaper hotel but it’s the first one of this chain where I was worried about bed bugs.

Great for the price

There was no available beverages or snacks, and the ice machine was nonexistent. There was no secondary lock on my door.

We were on a 30 day trip and chose places with a breakfast and when we got there a sign was posted that there was no breakfast. When I asked I was told it had been for awhile. Then remove it from the site.

The front desk people were so rude to us. The house keepers are very rude. They would knock on our door everyday we were there demanding to clean the room with such disrespect. I’m literally disgusted with this hotel. When I came and got my 100 despot back the guy literally took his time and told me how bad I left the room which was not true at all. I keeped it clean as a whistle the only reason why they thot that because they didn’t like dogs at all and mine were service animals