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The place was a mess with remodeling going on. Lacking in everything and everyway.

This property was in middle of Reno’s. The windows all taped off. Hallways were hot. I didn’t even stay. You should refund the 17,000 points I used to stay at a different hotel.

hotel was under construction and they didn’t advise us at all and we asked for a partial refund for a difference in a room since they said a 3rd party overbooked us were unwilling to help us had to go through expedia to get any kind of resolution just to get kicked out when we asked for sheets since the once in the room were dirty we called around midnight close to 1 in the morning and they were waiting to tell us anything

When I arrived to the hotel I was very disappointed in the condition of the hotel. I assume there was remodeling going on but nothing was stated on the website. The entry was demolished and under construction, the entire building was hot and uncomfortable but also open to the outdoor elements. The front side of the hotel was also being renovated and under construction. Once I was in my room the was so much cigarette smoke dander to the point I couldn’t stay in the room. I also had issues breathing in the room due to mold spores growing on the AC unit inside the room. Being an HVAC technician I knew exactly why I was feeling the way I was in the room. I then went down to request a different room and luckily they did have rooms available due to the renovation and very few people staying there. I can honestly say this has been my worst experience at any hotel and would not stay there ever again.

The hotel reception staff was very friendly and accommodating. However, the room was very old. The bathtub and sink were not dirty but they seem to be stained with many years.

The room and bathroom were dirty

We should have walked out, the outside looked like the building was an abandoned motel, front door and lobby dirty, rooms were worst, I washed everything off in the room possible, and put all bags on the table top , walls had something splattered on them, if it was metal it was rusted, floors dirty and carpet dirty and un vacuumed, white quilt had stains, sheets looked clean, shower curtain looked clean and we did have water pressure , I wore my shoes the entire time, hallway carpet dirty , my skin crawled the entire time, I bearly slept, I will never do this again, I’ll sleep in my car

The hotel was ok, we were surprised by the renovation. Also, The breakfast can be better

Horrible dirty bad area... disgusting

Lots of things didn't work. But the staff was nice, so i gave it a 3

Microwave unsafe, bathtub water running, stained bathtub, sheets stained

The hotel smelled and looked dirty, when we opened the room door we heard the water was running, we looked in the bathroom and saw the water was running in the tub and it wouldn’t shut off. We left to a different hotel.

Worst place I’ve stayed. Others locations have been much better. Shower stall dirty and drain rusty,, rust stains in Tub,, room was not cleaned properly, dust everywhere, lamps dusty, chairs dusty, carpet needs vacuum better.. Shower lvalve dripping all night. Breakfast ran out of items,, first day we came down 20min before end of breakfast and lady told us no more breakfast service, only what was it’ll out there.. Not good at all.. No one came to change towels daily? Would not recommend this location. We like a refund for the stay, not worth the money. Need to learn from your other location and rehab this place

This hotel is undergoing a renovation. It really needs it. The people were friendly, but things like slow drains were the norm. They are working to fix the place up and when completed, I will be glad to visit again.

Upon checking in, I expected the hotel to have an operational pool and hot tub, as advertised on the website. However, I discovered that neither facility has been functional for years, and the site information hasn’t been updated accordingly. In addition, the room phone and TV were inoperative, requiring staff intervention to enable HDMI connection. The shower suffered from poor water pressure, making it difficult to use, and the bathtub's filter was notably grimy. Overall, I would not recommend staying here.

Terrible. The

We first got there and checked in and found out the pool is empty and they are under construction. 1 of the rooms I rented had no hot water, the other room the floor was went and the toilet was leaking. I understand that there working on improving the place but they could get people heads up because we were very disappointed in the over all say.

Hotel has renovating soon everywhere. It smelled like cigarettes and weed in the lobby. My room had streaks of fluid on the leather chair, weird yellowing in the bathroom walls. The person handing me my key said aloud what my room number was. All around felt like a cheap motel than a hotel.

Not what I expected. Updated pictures of the area is needed. Wouldn’t stay here again

La atención del personal es buena; pero la habitación que nos dieron inicialmente tenía comida en el microondas y el refrigerador, además de que había varios insectos. Pedimos que nos cambiaran de habitación y la caja del cable para TV no tenía cable para conectarse a la electricidad y el baño no estaba tan limpio