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No microwave, mini fridge or buffet breakfast

The whole place smelled like the asian restaurant. There were no waters in the vending machines. No shampoo and conditioner. Our room key cards stopped working twice. Not a food hotel.

The staff was rude and unhelpful. We requested room services, and didn't see anything until 5 days into the stay!

The front desk employees were rude and not friendly. I asked why the cleaning crew had not gone in and emptied the trash, replaced towels anger 4 days or replaced the tiny 1 bottle of shampoo or soap and she said I would have to call for service before 8 am. The restaurant was dirty and terrible. The staff was serving their children Cheerios in the dining room and they would randomly be closed during their business hours. The vending machines gave back dimes and nickels and short changed me. When trying to check out the front desk person was nowhere to be found while a long line of people waited to check out. Terrible hotel and service

Came to stay because we could not get a flight to Ohio before 6am the next day. Absolutely loved the suite (308), the Ginger Palace played wonderful music while we waited, and later, the service and food was most excellent. Look forward to coming back.

Location to the airport. Facility needs to be updated.

Shuttle and front desk staff were great!

I booked the room for my niece so she would be closer to the airport and she had to leave because there were bugs. The front desk wasn't helpful at all. Thankfully the rep with hotels.com was able to get us a full refund. Just gross. Bugs.

The bathroom needs to be updated, but otherwise comfy room. I was there for about 10 hours.

Good

The clerical staff was very rude

When we arrived front desk were not pleasant. Entry was dirty and unattractive. Room was old and kitchen area had no glasses, no trash cans and the sink wouldn’t stop dripping. No screens on windows and definitely not safe with children. Tv in living room had a line through the screen.

The staff checking me in was friendly and helpful. The parking was convenient and its close to the airport. That said there were red stains on the carpet. I really hope it was paint from the one red wall and not blood.

Clean room. Front desk not that friendly.

Expedia mention breakfast is free that’s why I booked and Hotel says its not included

Super nice and comfy beds! Love that they have a restaurant too! Friendly staff!

Sraff was inconsistent, one serious grouch at checkin set a bad feeling for the stay. Most hotel staff were fine, but staff in the on-site restaurant clearly did not care if we were hapoy or not. This is an older hotel that is showing it's age. Broken tile, peeling wallpaper, etc. Rooms were clean, but poorly maintained.

You get what you pay for. Common halls wreaked of marijuana covered with some air freshener. Parking is a rip off , you get one night free. Then they charge full days even if you arrived at 11:30 pm 12;30 am counts as 2 days. Go to the parking garage next door as they charge by 24 hours and shuttle is way better. Do not let them give you a room on roadside. Trucks running up the hill make to much noise to get a good sleep.

The workers are very rude and not helpful at all, the restaurant on site was over priced and very slow, I will not stay here again.

Staff at front desk was not helpful and rude. Suggest to replace carpet making the room and hallway too old and dim dark