Residence Inn by Marriott Chicago Naperville/Warrenville

Vey nice hotel. Friwndly staff. Isolated area

Everyone was friendly and the hotel was clean. Betty, the breakfast chef, was very nice

Great property and very nice staff.

The staff was wonderful. The room was clean. The only downside is that the air conditioning wasn't working properly in half of the rooms or the 1st floor for several days. It was close to 100 degrees on those days. Apparently, this is not a new problem, but corporate doesn't want to spend the money to fix it. Otherwise, I would absolutely stay there again.

My experience with this hotel stay is terrible due to issue with room AC. AC was not working properly... Room was too hot. I requested them to check AC , they have sent the person who has no knowledge on AC and he could not able to fix the issue and we had to sleep in high heat (79) room. At middle of the night they have arranged different room at 2AM after making another call ... but we lost entire sleep already and fall down multiple times in room due to slipperiness in room because of hot air ..

Room was a nice size and the property was clean. Pool and hot tub were excellent and the staff were friendly and helpful.

super nice place

Staff were very kind. Room was cleaned!

Friendly and helpful staff!

Hotel looked nice overall but comfort wise, the bed was extremely uncomfortable, water pressure was horrible, and we had to kill a few spiders in the bathroom. The room was clean though. Now breakfast was HORRIBLE! We literally watched as the "cook" dumped partially cooked, still very liquid egg into the serving containers! The sausages looked like they were maybe steamed in a bag in the microwave before being put in the serving container, the oatmeal was extremely watery..none of us ate the "hot" food. We threw away the "hot" food in fear of getting sick. I just wish we had our phones with us at the time. Food safety was not followed AT ALL!

Very Clean and also remodeled! Most beds are queen but I was to upgrade with Great customer service! They also have a pool and pool tables! We will return again

Loved the studio style rooms with the fridge and stove top available, as well as pots, pans & silverware for your kitchen needs. Pool was clean and hot tub was working and that’s an instant 5star in my book ! Staff was super friendly and hotel was easy to get around

Extremely friendly staff. Very clean hotel. This is our third hotel in Naperville area and absolutely the best. This will be where we stay going forward. Suite was comfortable with all amenities. Pool area very clean but a bit too warm. Felt like a sauna. Nice quiet location but near dining. Easy to get places.

Stayed here for a week with my fiance while visiting family in the area. It was the perfect accomodation during a bitterly cold February winter. We made great use of the gym and hot tub and the staff was attentive going above and beyond to make multiple challenging situations happening outside of the hotel easier. We have already bookmarked it as our go to spot for future visits to the area.

I appreciated the safety of the property itself. Upgraded locks and the exterior doors were not broken and seemed very secure. I also appreciated that I want compelled to clean before unpacking or showering. The kitchen was "cook" ready!

The room was clean and very comfortable! My only complaint about the room was the shower drain was very slow to drain. The front desk staff and breakfast staff were extremely friendly and helpful! We spent a lot of time at the pool which also had a hot tube! Will definitely stay here again!

Clean and comfortable

Comfortable

They overall stay was good. The one main thing lacking was the pull out bed. It was really hard. I had to be the one to sleep on it and it was very uncomfortable. I know pull outs aren’t usually that great, but it was a thin mattress and could have been better. Even the couch itself was really hard and uncomfortable.

Comfortable and clean