Residence Inn Raleigh-Durham Airport/Brier Creek

スタッフはおもてなしの態度が感じられない。 スタッフ同士が大声で笑い合い長く私語をしていた。 設備は良いがスタッフは三流以下

Great area and very clean room.

Really good place

When my other reservation cancelled on me at 4:40am, Residence got us in, let us in our room at 6am to catch some much needed Zzzs. Staff was so nice, all of them, amazing. The bed was comfortable, the room was great. AC was a little noisey, but everything else out weighted that! Sooooo many options at breakfast. Nicest breakfast I have ever had

Everything was great with the exception of the beds, those are extremely hard/firm. I personally don’t do well with those kinds of beds and because of it my sleep was poor and when I did get up in the mornings I was sore all over. The room itself was nice and had everything I would need plus more. The staff was so nice and the breakfast was fantastic.

This hotel could use some TLC! The upkeep/maintenance in the rooms are poor and need some work. There were poorly patched over wholes in the doors and scuff marks marks on the walls.

5 Stars hands down! Will return and definitely recommend. Clean, staff, room, all superior

Very friendly and cooprative staff.

When you request a crib it does not come with a set of sheets you have to request crib sheets separately.

Very clean and perfect location for our stay. The entire staff was very friendly.

Really friendly and accommodating staff. Property was very clean. Breakfast was great.

2nd stay. Nice place. Great staff. Cose enough to the airport for a short drive from the car rental places, and far enough away that you don't hear jets all the time.

Loved the location, closed to the airport and to the shopping areas

Ok

I choose this location because ive booked here several times with the last stay being on July of 2024. I have always rented a one bedroom suite and upon my 2/14 arrival i was put in a small 1 bdrm that no where near what im familiar with and there was NO hot water. I spoke to the front desk clerk about the size of the room and my purpose for choosing this location because I was doing Valentines Day dinner and thought i would have the room i usually book with a full size kitchen table. I was told all 1 bdrms looked like this which is untrue. For the money spent on the room it was not worth it. This totally ruined my night.

It was a well maintained and clean hotels with good amenities. Howver we never could housekeeping to attend to our room.

Great service. Very clean and beds were very comfortable. Thanksgiving trip went well and Residence Inn is now a favorite place when visiting Raleigh.

The staff was extremely welcoming upon arrival and made sure we had everything we needed. Whenever we were setting up the couch bed for the kids, I noticed the linen bag was not in the closet like said. However once I called the front desk the nice lady explained they keep them downstairs now and would send it right up. It arrived super quick. I must praise the gentleman in the breakfast area. He is so nice and helpful. He was assisting lots of people to get their waffles made and keeping everything full. Super talkative and can tell he really enjoys working there and making a pleasurable dining experience for all. Not to mention they have the best options of any hotel I've stayed at.

We loved our stay

Was family friendly and clean!! Totally would stay here again.