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Hotel was clean, staff was courteous, plenty of parking available.

We stayed a few nights. No major concerns. The dressers in the rooms are a little beat up. Hotel is also a student dormitory.

Yes

Excellent hotel

The hotel was great! The only thing that was problematic was that the fire alarm was on 2 of 3 nights we were there.

Old rooms, not updated, students around made a lot of noise, even during night. And the pot smell…

The hotel was great. The person who checked me in was delightful. The person who checked me out was not kind, brush and rude. I am sure it was a bad day but it really did put a dent in the stay. The hotel room was clean, quite and very pleasant.

First time staring at the Inn. It was a great stay. Even though part of the Inn was used by RIT students you would not even notice. The main halls are kept clean and the pool has a lifeguard on duty.

Paper thin pillows, room was in decent condition. Loud noises all through the night, smell of weed all throughout the inn, slamming doors in the morning to wake you just in case your alarm wasnt enough.

Upon checking into our room we found the AC was not working, it was 78 degrees in the room. We contacted the front desk and were denied a room change. After waiting several hours a repair man fixed our AC only for it to break again in the middle of the night. We were offered a room change at 11pm the next night but declined as we were checking out in the morning. On top of the broken AC the fan in the bathroom ran constantly making excessive noises and there was disgusting brown stains on the mattress. Also my car was struck by another guest in the parking lot leaving a large dent in the door and scraping off paint. I will never ever stay at the hotel again. Front desk attendant for the morning check out was extremely rude and was rolling her eyes for no apparent reason, just an overall awful experience.

Everything is perfect 👍

The front desk staff was very helpful. The hotel offers a on demand shuttle service to RIT and other locations within 5 miles. As I was there for my RIT student son and didnt have a car, the shuttle was very helpful for me. Note the hotel shuttle is in addition to the one offered by the school. The bar tender was also lovely and I enjoyed a nice glass of wine in the evening. Breakfast was also good...my only criticism was that they gave me too much food 😀 My room was a bit outdated, but spacious and clean. All and all, I would definitely stay there again.

We were very pleased with our stay. Everything we needed was provided, friendly check-in, room service, pool, ice machine close by, clean updated room, plenty of towels upon request, able to check out in seconds. Good price, excellent location near major highway into Rochester, allowing us a quick rest stop before our final destination.

While my stay was positive, I wished the room was a little more modern and fresher. Furnitures were worn down and the bathroom could use some refreshing. Also there was a fire alarm at 1 AM (just like my RIT days!) and there was no communication about what happened.

It’s fine for a bed and shower. Staff is not very supportive. They “did not have” extra pillows and had to go get extra towels vs having them delivered.

Clean and quiet property with an updated look. No free breakfast, but overall a pleasant stay. I would likely stay there again.

Nice place to stay. Some rooms have been updated but some rooms still need an update. Staff are friendly and nice.

Clean and comfortable room.

Just needed for an overnight. Advertised shuttle but times not available

The hotel is out of date. The room was horrible, the sink overflowed. It’s an old out dated hotel. Don’t recommend.