ルビー ルーム

Clean comfy room and super fast/easy/smooth keypad check in

Normally absolutely love staying here, the location is perfect and I prefer spending money towards small owned businesses but the room this time was not cleaned; lack of hot water, there was an excessive amount of hair in the shower, stains and food crumbs on the carpet. It was far too late for me to go elsewhere, so I asked to get some form of refund back but didn’t hear anything yet.

We were on the top floor & we are 75 years old! Also no coffee in the room or tv. WiFi was good though.

Great location, comfortable room with view of downtown Chicago.

Loved staying here, nice clean rooms, perfect little kitchen. I suggest booking a room on the 3rd floor so you don't have to walk anymore of the stairs. Lol! Entrance and carpet up to rooms could be updated. Very central to everything, restaurants and bars right outside your door. I would stay here again and highly recommend

Easy access

Easy entry. Loved that. It’s fairly dirty. Carpet on the entry is bad. Mold in the shower. If you just want a place to sleep, its ok.

Quiet, comfortable getaway in the city.

Air conditioner does not work efficiency. In such cold day we have to wear a coat in room a couple of hour to wait worm up little bit, then you have to experience a loud noice from the older conditioner all night. Basically there is no service in the hotel, the room is clean, but the stair to the room so dirty. Not worth for you paid such high price to stay there.

Great little place, really enjoyed my stay.

Room was clean and had a great view.

Great location. Would stay again.

The location and price were great. The room was big for a city hotel and clean. This is a walk-up and the steps are very very steep. The water pressure in the shower was poor and the temperature was scalding hot. There is no staff so we would have had to call or text.

No TV and no parking was a bummer. As long as you have your own laptop w/ Netflix or Amazon Prime & you are Ubering/Lyfting everywhere - it's perfect. The bed was SO COMFORTABLE!

Good

Gorgeous room, great location. Older building with charm. Had a lovely stay.

Disappointed with the condition of the room. The carpet looks and smells dirty, which makes the room smell musty and dusty. The bathroom door in room 3D does not close. The headboard is not properly attached and bounces when one gets on or off the bed. No television which as I understand is not something rooms have but pictures online show a tv in a room and the room we were in has the tv hook up. The towels were stained, I was told we would be getting a new set asap along with a room refresh. Got the towels 2 hours later, which were also stained and the room refresh didn’t happen. There is no daily housekeeping. The location is great.

This made for a very lovely visit to Chicago. Comfortable, quiet room perfectly located to tons of dining options.

We can’t wait to go back again. Clean, comfortable room in a super fun/clean neighborhood!

Great location, effortless check in. Very nice room.