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We went there for a show at Hard Rock Live and decided to stay in the hotel. The food was really good and spent a day at the pool, which was a lot of fun.

I loved the pools, nice restaurants and relaxing rooms.

great

For the price we paid for our room, it was old looking, lacking amenities like micro wave, balcony was so tiny could not even put a chair on it. Terrible views of trees that were in need of trimming. Would not stay again.

When we booked, we booked a non smoking room. When we checked back into our room after our concert, it smelled of smoke and weed. I notified the front desk and they told me that I booked a smoking room. I looked at my reservation and it clearly stated that it was a non smoking room. They were not able to accommodate us with a new room. So we had to stay in the smoke filled room which caused me to not have a good night’s sleep.

We loved our stay. However, we were extremely upset to learn that the pool nearest to our Hard Rock Seminole Hotel was closed. This made it extremely difficult to secure any spot around the other pool(s). Unless you arrived right at opening, you had ZERO chance of getting a chaise lounge. To further compound the issue, there were hordes of empty lounges with “RESERVED” signs on them near the unreserved cabanas. It is extremely upsetting that guests are made to pay daily resort fees for services that simply were not available. Additionally, this is the HARD ROCK Hotel. Why in the world are you not playing rock music in common areas? For three days, we heard only Latin-inspired pop music around the pool. Very disappointing, indeed!

The staff was awesome

Nice

It was a neat hotel. The casino is huge and fun lots of restaurants.

We stayed overnight to see Sebastian. The check in, bag holding, tower entry, pool bar staff were AWESOME!!!@ The staium was BEAUTIFUL and staff there was GREAT and very organized.

This is a “10-star” property! I was only there for one night because of a scheduled cruise, but would love to have been there longer. The service was excellent, the staff was professional and friendly and the food was good. I can’t say enough about my positive experience. I highly recommend this hotel.

Nice room, but towels are old, not good for the price we paid The price is not worth it

Pool out on Tower side.

The property around the pool was absolutely beautiful with a stunning waterfall and more than one pool The bedroom we had was spacious comfortable and well maintained Many high end gift shops and beautiful ambiance in the guitar area nice ambiance in original area but more rustic Service at check in was not what it should be in a high end hotel ..... Many service people r not well trained and did not appear to go out of the way to meet your needs .....Bellhop service is difficult to get and most people r handling their own luggage themselves because no one is around ... Concierge service had very young inexperienced employees that have very little knowledge of 4 to 5 star service In all fairness Council Oak restaurant had exemplary service from our waiters Casino smells Smokey and food court inside has food that is mediocre If you r looking to stay at a beautiful property with nice restaurants and high end shops u will be happy but if you are expecting 5 star service anywhere for the price you are paying you will be sadly disappointed as this place is in desperate need of new management

The ventilation in the Hotel needs updating. You can smell smoke wherever you go instead of the signature scents Hotels have. I live in Las Vegas and the casinos here have great ventilation you don’t smell it as much as you do at the Hardrock. Dining options are not good at all! Let’s start with a nice breakfast and coffee. Limited areas that have coffe causing long lines no area where you can get a nice breakfast. Food court has terrible food options. I had to leave the Hotel for coffee and dining.

Everything easy accessible.

Very clean and good service beautiful area

Ok

Great stay

Hard to find yr elevators to the room even if asked for assistance. Food mediocre but high priced. Waited considerable time for our luggage to get to the room.