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The room was dirty. Pool, fitness room and resterant were closed down for months. Really disappointed on how run down the place has gotten.

Great beach view and short walk to the beach. The room wasnt that clean. No tissues or extras that come with a nice room. TP was horrible. The restaurant, pool, fitness room were closed down. Really disappointed in the Shilo Inn it used to be a Fancy hotel and it definitely is not anymore.. The Newport Shilo is even worse if possible.

Broken coffee maker in room, no kleenex, no extra toilet paper. No mention of closed restaurant or pool prior to check in. I booked a king bed with ocean view, none available. Bag of trash left in hallway.

Is starting to look like it needs renovations inside and out. No usb charge points.

Restaurant was closed, pool and hot tub was closed, our room had no towels, no cups and no coffee. To top it off, my son (who’s in a power wheelchair) and I got stuck in elevator and had to use phone in elevator. Then they called back and stated they were told we got out of elevator. I told her we didn’t get out of elegant then staff got us down. Staff said someone earlier got stuck and did get out. It’s a huge hotel and we were told there was only 1 elevator. Staff was nice and it wasn’t her fault but very poor facility from last time I stayed there years ago.

There was no wash clothes or hand towels in my room. A coffee pot and kitchens with no cups, utensils or coffee! Tried to call front desk from room phone. Not even hooked up! Finally called and said they were out of all the above. If I wanted a decaf, they have a couple more left. They are doing laundry. I can come down and get what I want or need! Poor service! Kitchen area had crumbs from previous guests. Sofa looked as if a dog had peed on skirt! Filthy windows and deck. Hard to see ocean view for dirty windows. Not happy! Left early and returned home for a shower

Pool under maintenence, restaurant not open despite original reservation details stating both would be available. We even got an email the day before stating the pool would be open. Employee at check in not very sympathetic stating Expedia emailed out wrong information. Not sure how that's our fault? Balcony to ocean view was flooded and dirty. TV had only a few channels available and reception was grainy. Bed not very comfortable.

When you walk In you are greeted with friendly staff and it’s not stressful , room was beautiful , and large and the sea view is amazing . Plus the place is beautiful . The decor , the fish and you can tell the place is really loved by the staff and being taken care of . Have gone there quite a few times and never a bad experience . One of my favorite places to stay in wa . Won’t go anywhere else ❤️

Not being kept up. Restaurant and pool closed. Not even coffee

Our room has no towels no soap no cups fireplace fan not working pool and hot tub out of service and we had to go downstairs to pick up all that should been in room they said they couldn't bring it up to us

The best par was having the top floor room for a nice sun set and sun rise that was about it. the staff was nice and helpful but they can only do so much with what they have, upper management has failed to manage this property is probably do to budget issues.

Really rundown. Not enough towels, cups, coffee Pretty sad

La limpieza muy mal

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Just dont stay here, worst place in ocean shores, the list is to long to write

The restaurant was shut down by the health department and the pool was down. The patio deck had plenty of bird poop.

Ok

Staff was nice but the place is a wreck. Unclean tubs, walls and sinks. Never going back again!

Terrible rooms this hotel is in bad conditions Firts when they we're doing the check in the said the pool was closed do to maintenance the restaurants and restroms are closed too! When we when to the room everything was dirty like they didn't clean the room. Pillows we're very dirty with stain and makeup everything in the rooms was dirty the windows had damp mold. So disappointed 😞 it is not worth the amount of money you pay to receive a room dirty and anything working right in the hotel.

The staff were courteous and helpful but the property was run down and amenities were not as advertised on the web. It’s clear the area has been on hard times, but this needs to be realistically noted in the website. I don’t fault the staff! I fault the owners for substandard maintenance and inaccurate web listing and information! I would find another property in the area.