スマート・ブリケル・ホテル

Excellent location, great room; poor check in service.

I had read several negative comments about this hotel. However, I was pleased with our stay. The rooftop pool was great! The hotel was amazingly clean! The only thing that was a negative was not being able to speak to someone on the phone before our stay. I tried several numbers but could never reach anyone. They did message me back through Expedia. It's a great place to stay!

Our stay was FANTASTIC! The hotel was in pristine condition, the staff were incredibly friendly, and the amenities (pool/gym) were as advertised! Absolute great stay! Only downfall was the communication — almost non-existent prior to arriving, but once on site, they were very VERY good!

Beautiful apartment, really friendly staff and the valet parking was very good. Area felt safe to walk around during the day and was easy to get to other areas by car. Really comfy beds, super quiet rooms and the pool was a much loved bonus by our kids

As a local, was a bad experience

Very nice property. Easy walk to Little Havana. Would recommend.

Bien

The front desk staff were nice, and so were the pools. The AC didn’t work for 2 nights of four. It’s clear the building was put together as cheaply as possible. In a year old building to find gaps in bathroom tiles, cheap fixtures etc is weird. Other than the AC, it was mostly fine though.

Excelente

Stayed here for 10 nights. Lovely hotel! All management were very nice and helpful. Spacious rooms and very modern. Would 10/10 stay here again. Very great location as well. The hotel was also very quiet– no issue sleeping at night. Also, the rooftop pool was beautiful. Loved that there were chairs there to tan in the sun as well. My boyfriend enjoyed the sauna in the hotel too. Only things I would say could be better is the communication between the hotel and costumers before arriving to the hotel. I didn’t hear back when I messaged for about 4 or 5 days. I was getting a little worried. Also, the pool hours are only 8a-8p which I think is too early to close. As we were travellers, we didn’t get back until after 8 most nights. This limited our ability to use the pool like we would have liked.

was one of the place I ever stayed in

Nice location. Large, modern room. Pool area was well kept. Convenient shuttle to the cruise port.

Excelente el personal muy amable! Y los departamentos muy cómodos

Loud as can be. The noise from outside .. the people in the hall way. Honestly didn’t feel clean. No tv in the room also the floors were slippery kinda like gueey. Only 1 valet parking person. I just was not satisfied.

Had to go up 4 floors for ice. TV was almost impossible to figure out and should be in room with sofa rather than bedroom. Rooms very new, primer on walls not painted over it. Areas of new tile not grouted. No kleenex in room. One Tiny bar of soap for 2 adults. Bed hard as a rock, pillows very uncomfortable. No posted hours for pool and Resturant. Web site not very helpful. No parking except Valet at $30/day. Floors dirty, white socks filthy walking in room. Very loud in hallways and construction all around us. Rooms no sound proof from car zooming by onto express way close by at 2-3 am. Would never stay there again.

The receptionist was very rude and unwelcoming. She told me there was no room available even though i booked reservation on expedia and showed her proof. I expressed my thoughts about comppaining ro expedia and she non chalantly stated she didnt care, she wouldnt give me a bisiness card or a first nqme either. Her demeanor and attitude is unwelcoming and disrwspectful

convenient place. safe.

Honestly this was not worth the money at all. The floors were dirty as were the towels when we arrived. Literally looked like someone wiped their nose with one of the towels. Had to wait an hour for toilet paper and went down 3 times to ask for it. THEY DO NOT ANSWER THEIR PHONES AT ALL!!! Should have paid less than 500 total for this place. Would never stay here or recommend.

Perfect little hotel, nice staff, im coming back next year for ultra! ! Love it thank you!

This property was the perfect location. We stayed here for Ultra Music Festival. Staff were friendly and helpful, rooms were very nice and close to grocery stores and shops!