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They had 3 pools! We swam in the kiddy pool. Adult pool was always full.

South Beach has a lot to offer, especially for families. We enjoyed the walk to the pier and two gazebos, but you could also swim in the pool or let kids play in the very nice play area. The breakfast was as expected for a continental breakfast. The dining area is large, a beautifully decorated with wooden tables and beach memorabilia, unlike lodging from the chains--often small, no character, and with the news blaring. The staff was very helpful and gracious. I felt it was a good value. They do charge a $38 resort fee, and although we didn't use it, that seemed fair. There was a nautical/beach theme throughout, which I enjoyed.

The staff was great and knowledgeable about the area. However, this place does not have cell phone coverage. We had to drive two miles down the road to make & receive calls. The beach had more dead fish on it than we could count. I realize this is a lake, but someone could patrol the beach and remove the dead fish, instead of feeding the buzzards.

A nice kid friendly place. Hotel room is not made for comfort. Blankets are itchy. Pillows are flat, and the air conditioner is loud. Shower squeaks. Breakfast was good, and my granddaughter enjoyed the pool. A bit overpriced

Friendly clean and cheap

Love that you can fish and swim, everything within in walking distance

V

Recommend only staying on the top floor as the floors make a lot of creaking noises that you hear everytime someone walks in the room above.

Three pools + other waterplay areas. Wonderful for children. Great view of the lake.

The staff were unbelievably kind & was quick to offer suggestions regarding food places or where to pick up an item that you may have forgotten. My only recommendation is that they need to boost their WiFi signal. Late at night, when trying to watch a movie on my phone, the signal was BAD. This is my only recommendation. Stay here. You’ll have a great time! Guaranteed!

This was our first time here and first time in the area. Absolutely lovely place! Right on lake Eerie with a small swimming beach access, several pools including a very kid friendly one right outside the door with view of the lake. There is also beautiful little cottages to stay on which we will try next time, but the resort itself was fantastic too. The beds were a little hard, which is just a personal preference and cell phone signal was very spotty. TV was available but very limited amount of channels, if that matters to anyone and lost signal quite a lot. Also, the front desk only has someone there until 7pm. We had a toilet clogged and were unable to get ahold of the after hours staff we were told to call, but ended up fixing it ourselves pretty easily. No fridge in the room, which might also be personal preference but something we are just used to with our stays. The location is stunning, yet only a short drive away from dining options and shopping. We are planning on staying here again for our next trip.

The lake access.

The staff

Loves this hotel and its location. Great to be able to get to kelleys island ferry easily. Staff is friendly and rooms are clean. The decor is a little outdated and beds are not very comfortable. But the amenities and cleanliness makes up for it. Love the pool area and cottages to rent

A little older but probably one of the cleanest places I've ever stayed. Staff is very friendly alot of kids so great place for families!

The rooms need a deep cleaning or remodeling otherwise everything OKAY

Positive - Very clean facility and rooms were clean. Family Friendly. Negative - Most of the staff was not very friendly, rarely made eye contact. However, they did respond if we had questions. A few were extremely friendly and went above and beyond to converse with the families. Negative - The pillows were all flat, recommend getting better quality. Smoking was allowed in all pool areas.

Chis and his staff were great..The area was very clean .. Lots to do and meet great people..

I feel this place is put together very well. The staff were really great. The only thing I would add to this property is to provide a golf cart for guests to use on the property. I have pulmonary fibroids and I use oxygen. I was not able to go to the big pool or the beach

Everything was great except the wifi service was poor affecting telephones and television reception.