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Clean and convenient.

Gentlemen in front was the sweetest! Great customer service!

Sleep layover Breakfast and shuttle before next flight

Clean and comfortable rooms. Friendly staff. Convenient shuttle to/from airport.

Clean rooms, friendly staff, convenient shuttle from the airport.

Quick check-in. Staff are pleasant and friendly.

Nice, comfortable and clean.

I made my reservation and had to change the date because my flight got cancelled. I had to pay again for a room that was prepaid and then they blamed Expedia for not calling them to let them know about the change of dates. The staff had no "Spark" of interest whatsoever in helping out, they were rude even when Expedia eventually called to let them know about the change of date. Eventually they recognized that they did have the reservation but had a "problem" with their system and Expedia so they could not give me a refund. At the end for what a paid twice I could have stayed at a much better hotel.

Overall it was a nice place to stay. There is really no breakfast just bagels, yogurt, and muffins. I thought there would be something hot. Nothing special in the room no ice bucket or coffee, etc. It was a large room and clean. For the price, I would probably shop around for something that offered a little more.

We had a quick overnight stay at the hotel. We arrived at IAH at 9:30pm and only stayed until 7:00am the next morning. The shuttle bus very helpful, we just called the hotel asking for a pickup and it showed up 10 minutes later. After check-in, which only took about 5 minutes, we arranged for for the shuttle back to the airport the next morning, again super easy and they offered shuttles every half an hour. The hotel and room were in great condition, looked very new. The only negative, and it's small, is the size of the breakfast. They had some yoghurt, bagels, juice and coffee. It would've been nice to have some cereal for our daughter. But overall, it was a comfortable stay and we'd stay here again when passing through Houston.

Perfect stay to get to the airport early

Very nice hotel and customer service. We will definitely come back.

I was very impressed when I first walked in. They had a complementary breakfast also very clean and quiet. The staff was very professional, and I even enjoyed the bedroom. The sheets were nice and soft even the television was updated.

Very nice hotel.

We stayed here the night before Galveston cruise. It was clean, parking lot was well lit and it was right next door to a small strip mall with multiple places to eat. Transportation to/from IAH was included and easy to figure out. I took Galveston limo bus from IAH to the cruise terminal. The hotel was a good budget choice and I was pretty happy with the decision.

Clean

They allowed me to check in a couple of hours early due to flight time changes, appreciated not having to wait some where for two hours with my luggage.

Buena experiencia, utilizamos el shuttle que incluía, y no tuvimos ningún problema

Convenient to airport

Recently renovated hotel, staff at check in was very nice. Hotel was very clean, walking distance to a strip center with good Mexican restaurant and has airport shuttle.