SpringHill Suites by Marriott New Orleans Downtown/Canal Street

You have to pay extra for parking!! Very disappointing that it’s an extra charge even if you are self parking.

Fijn hotel, ruime kamers en schoon. Lekker ontbijt en vriendelijk personeel.

In general the stay was ok/ fine. The staff was slow in addressing customers' needs. It took a good while to wait for getting the room keys. Please make improvements on customer services. Thanks.

Cockroaches in the room. You also have to park a block away from the hotel. It’s “self packing” but the lot they have you parking is $20 for overnight but since you booked at the hotel, the hotel pays it but charges you double! It actually also smells like the hotel has been cleaned with a dirty rag. So for a two night stay not only did we pay in full when we got there but they charge you another $94 from your “incidentals” for parking and tax. Normally you get your incidental back in full after check out but it also takes them 4+ days to return it back. Overall WOULD NEVER STAY HERE AGAIN.

Be aware that there is a $40 charge for parking across the street from the hotel. $50 for valet

We cannot say enough positive things about our recent stay. They were so accommodating to our group of 12. Every staff member was kind & patient to meet our needs, from the parking, transportation suggestions, storing our luggage, restaurant suggestions & good breakfast it was a great stay! Thank you!

Staff was nice and property was clean!

Wonderful trip

I didn’t like the fact that it was hidden fees. Parking and holds

Todo perfecto, el hotel está en perfectas condiciones, el personal bien, las instalaciones y la habitación un 10. Se encuentra a un corto paseo del French Quarter, además con Una parada del tranvía justo al lado. Varios parking de pago alrededor, de diferentes precios. Yo usé uno al aire libre sin seguridad a 100 metros, en la misma CANAL ST; y otro cubierto y con cámaras perteneciente a un hospital, unos dólares más caro, pero más seguro. El hotel, un 10

I’d like to give a honest review, but I was actually truly disappointed. The staff is 100% beautiful truly nice staff. On the other hand, the building at night time. I’m so upset. I had to pay an extra $20 for the parking I didn’t read the fine print. And the garbage cans are right outside, so it was stinky.. and on top of that when we got inside our room, it smelled completely like urine. We kept trying to not even think about the smell because by the time we checked in, it was really late at night, so there was little to nothing that we were able to do.. but truly the room smelled completely like urine. Honest review I wouldn’t come here again. I’d probably try a different location and read the fine print. But like I said again, the staff was truly nice very beautiful, but the hotel itself was devastating.

The staff was very pleasant to interact with. The facility was safe and they take EXTRA precaution by having to use your key card in order to access the elevator & the building after certain hours. I enjoyed the breakfast as well. A great place to stay.

Staff is very friendly and the hotel is very close to bourbon street

On me facture 40 € de valet parking alors que j’ai utilisé le self parking à 10 €

This hotel is unfriendly, dishonest, and a very dangerous part of town.

Horrible staff and the area is unsafe and very inconvenient parking

Staff was very accommodating. Breakfast fresh with good selections. Hotel safe and clean. Overall no complaints with staff or room. Only

Very nice, friendly staff

Elevators repairs a lot of traffic in main lobby

Everything was great love the staff