ステイブリッジ スイーツ ワシントン DC イースト - ラルゴ by IHG, an IHG Hotel

Would stay again. Very close to Norhwest Stadium. Clean room, friendly staff. Could use a couple more kitchen items, like a skillet and spatula but overall a great place

The property was clean and met my needs. I would stat again

I was overcharged for my stay! Contacted the hotel numerous times with no resolution. Opted to pay for the booking when I checked in but hotel charged my card before check in unknowingly. When I arrived I was charged in full again. No one has returned my half dozen calls to the office! No help at all!! Won't stay at any hotel in this chain again!

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Staff needs hospitality training.

The customer service left a lot to be desired.

The room was clean and very nice. The bed I slept in was noisy it was comfortable but movement was noisy. Also it was difficult getting up from the sitting room furniture - no cushioning along the edge.

There was a multiple hotel key issues throughout our visit from check-in, pool access and our last day which was fustrating. Our trash was only emptied once and we received 3 replacement towels our entire stay. They never made the beds or stacked the dishwasher. I only mention it because it states that they will do it. Personally I take care of everything at home so I was hoping for a break. The first day when we approached our room the house keeper was sitting in front of our door hiding from the hall view. I felt that was kind of odd. The breakfast was the same watered eggs and sausage every day. A variety would be nice like other hotels. The last day they ran out of alot of items. My favorite part of the stay was the staff. The manager was present and introduced herself. The maintenance manager and front desk staff was amazing. They went above and beyond. I don't recommend families staying on a weekend night because our last night was rough. The room next to us and the one above us was partying until 1am & 3am. So I got to drive 7 hours home exhausted. The hotel room does not have a K-cup coffee maker but having the rest of the kitchen set up was convenient and helpful.

The staff were amazing and accommodating. The room was perfect, beds were comfortable and new towels daily. Pool was clean and breakfast options were fantastic.

Stayed 1 night en route to NYC. Good location clean facilities decent breakfast and complimentary Tesla charging

I just had a unfortunate experience at Staybridge but I love the atmosphere and front desk service. I have stayed there many times and would definitely come back again.

Staff was friendly and very accomodating. Breakfast could be a little more fresh and well stocked. Guests seemed a little rowdy, and the room above us both nights was extremely loud and i had to call the desk twice. Everything was very clean and well taken care of. Would atay again

Everything was good 👍

The stay was cool. Bed was comfortable. Water was hot and room was clean. Only complaint i have is hearing everything through the walls ppl on the phone, babies crying, etc.. Overall it was good.

Staff was really good,room was perfect for parents with

We went this place two years ago and was a pleasure. So we decided to come here again. But it was a mistake starting from day 1. We were given a room at 4th floor and found out the elevators were out of order. The front desk guy told us that they will find someone to carry our luggage to 4th floor for us. Who will treat their employees like that. Plus my husband cannot walk stairs up to 4th floor. They then decided to change to second floor and sent someone to help us with luggage! Then, we stayed for a whole week, swimming pool was closed from Wednesday through Saturday. When it was chaotic when rude kids/teenagers were yelling and carrying on. Room services is a miss. We had to ask for extra bath towels, shampoo, body wash, soap, toilet paper from front desk. It appeared the room full of ants too! Very nasty! The hotel has quiet time rule after 10 pm. But our upstairs neighbor stomping, banging all night long, which made us hardly sleep through the nights. 1st floor public bathrooms were locked most of time, making inconvenient for us. Some pros: I do enjoy the breakfast, good variety! Tesla/electric charging for free Gym room has limited equipments, but nice to open daily Laundry is free Room Refrigerator is roomy Convenient location, quite a lot restaurants around the place. 6 flags are closed by.

I was supposed to stay in this hotel for three days . Ended up leaving the next day . The smell of weed was horrible everywhere. Don’t stay with little kids . Bathroom, elevator and carpet dirty. I have stayed in this chain before and did not have this terrible experience. Will not book again .

The room was excellent and the breakfast was exceptional, so many options to choose from. The staff was very welcoming and accommodating.

Seemed to have a lot of unattended children. Disappointed the elevators were broken.

I had a great stay there. Staff was excellent and hotel was peaceful and quiet, which is what I needed.