Disgusting so felt important to share with other travelers.
Many of us stay in hotels when traveling to Arizona from Canada, we all like a clean friendly place to stay.
Dirty (feces) bed at the Super 8 in Butte Montana
We recently had a very bad (poopy) experience at the super 8 in Butte Montana. Pulled back the covers to get some sleep after a long day travelling to find feces smeared across the sheets, yes you read that right. Called the front desk and the solution was move you to new room, second floor no elevator or change the sheets. The young fellow just kept saying not my fault. Being exhausted and unpacked we chose sheets. The fellow that brought them said i dont know how to install these…lol yup! We changed the sheets. In speaking with the manager on Wednesday as she was not available til then, Stevie said she was new and would need to speak to Mike her manager as i wanted a refund even a partial refund and she was not authorized to do so. Much more to the conversation but never an apology. I asked to speak to her manager directly but was told he would call me. Never did hear from Mike so when i called back Stevie advised me that they did everything they were obligated to do, offered a new room or change the sheets. (2nd floor room was out as currently have mobility issues)
I mentioned to her that we did not even get an apology, she argued with me that she was sure that she had apologized… yes she is in training and may not have