スーパー 8 バイ ウィンダム ヘイワード WI

Our bathroom smelled like urine. I attempted to talk to the staff about it but they stated it was the cleaner they used and blew off my concerns. Staff were not at the front in the morning or evening for check in and were putting out breakfast after 6am.

All I can say is that the saying “You don’t always get what you pay for”, is true and I will never return to this establishment.

Well, the staff are horrible. I dont leave reviews typically, but please read this and take warning. Its beyond clear this is under management thats trying to save a dollar. Just dont stay here

The property had some minor maintence needed. Overall the room was clean & comfortable. The staff was very nice.

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No coffee maker. No vanity light. Refrigerator not working leaking water all over. TV not working. The staff was aware of ALL of these issues but put us in that room anyway saying “that is the room you booked. My boss is not here so I am unable to do anything for you.” Straight face. Not even an apology. I cried. First I called the desk. No answer. I had to walk over to the other building…and she says oh the issues with your room….she knew why I was calling! Purposely did not answer. Thank goodness it was one night and we got there late and left super early. We travel all over and will never ever stay at a Super 8 again. THIS PLACE SHOULD BE SHUT DOWN. We were not in a main building. Our door went directly outside like a motel. It was just the worst experience I have ever had in my life for a stay. Please don’t read this and think oh it can’t be that bad. It WAS that bad. Please do not stay here. -1000 of 5 stars.

Beds and pillows are uncomfortable. Bathroom is tiny. Paint and bed headboard were installed incorrectly. HORRIBLE lighting with no dimmer available. Pull out couch/bed was a joke.(hot squeaky plastic upholstery which didn’t even level out to make a proper sleeping area). Pool was supposed to be heated but was freezing cold.

Very loud conversations late interrupted sleep.

Great place to stay

If I Could Give Zero Stars, I Would. RUN. This place is an absolute disgrace masquerading as a hotel. I don’t even know where to begin — maybe with the DOOR LOCK THAT WAS LITERALLY TAPED ON WITH RED DUCT TAPE. That’s not a typo. Red. Duct. Tape. Holding the door lock together. The entire door looked like it had been kicked in by the police and hastily “fixed” with craft supplies from a gas station. I didn’t feel like I was checking into a hotel — I felt like I was walking onto a crime scene. We weren't even allowed to check in on time. The stated check-in time came and went while the staff — who were nowhere to be found when we arrived — finally started cleaning the room ten minutes after we were supposed to be in it. When we finally got into the room? Hair on the pillowcases, stained sheets, and that unmistakable “this is not real clean” smell. I don’t know what kind of corners they’re cutting, but I wouldn’t wish this room on my worst enemy. And here’s the kicker: they charged $285 for this hellhole — a place that usually runs $89-109. I get demand pricing for Lumberjack Championships, but a taped-on lock? Dirty sheets? It’s robbery, plain and simple. And when I called to ask — reasonably — for a refund, given the absolute nightmare I just described, I was told no. Not an offer to make it right, not a partial refund, just no.

First room had only 1 lamp and no other lights that worked. Second room was so filthy, it turned my socks black. No blankets. Door jamb was completley broken. After I complained about the first room (there for 3 minutes), they said, "no other rooms, we are full and NO refunds. After a big discussion, I got the filthy room. DO NOT STAY there.

Room was disgusting not clean top blanket on bed very dirty and spotty. Bathrooms not cleaned

We had zero tv use Manager worked for hours and ruined our Eve by having to enter and exit out room for several hours ( Bathroom door did not shut Motel smelled of horrible strong air freshener The paint in the hot tub was peeling and floating need i say more

The lady that checked us in was very

They tell you they're pet friendly, but they are not. The rooms in the second building are old and busted up. Really not a great experience, we left early.

The pool and hot tub were closed. We did not find that out until after we arrived to check in. There was no discount for a non functional pool and hot tub. Otherwise everything else at this facility was good.

First the positives - I had good interactions with the staff. They were attentive and reactive. Thats about where the good ends. Our room was awful. One of the worst I've ever stayed in. I usually dont check beds but after seeing the shape of the room i did and thank god because both the sheets and pillow cases had disgusting stains. I requested new sheets and remade the bed. They did take off money from our total for the inconvenience but we were still grossed out the rest of our stay. We contemplated changing hotels but it was a holiday weekend and we had a dog so knew our options were limited at that point so we stuck it out, but we'll never stay here again. Pay the extra money and stay somewhere (anywhere) better.

The gal at the front desk was a sweetheart. She gotcme extra pillows and was very thoughtful and alwats smill

It’s the cheapest, but you get what you pay for! Property is actually two separate buildings. The building across from the lobby is old motel. Needs to be torn down as it is in desperate need of maintenance. The main building looked okay, but we didn’t stay there.

Good stay