スーパー 8、ウィンダム ニュー カンバーランド

AC wasn’t functioning properly, cleaning supplies left in the bathroom, and shower curtain smelled of cigarettes, but hair still in the tub and around the toilet, pillow case had dried goop. Free breakfast was very limited: waffle maker was out of order, fruit flies on the juice machine. Staff was helpful with our late checkin, and amicable when told why were leaving.

I originally picked this spot because they offered a “Free continental breakfast” I have been to many, & this one was the worst. Their breakfast included Plain bagels, Bread, 2 Cereal options, option to make your of waffle, Apple, and one kind of yogurt but you better be early because there were only 3 containers in the fridge. As far as drinks goes, I hope you like water because that’s the only option the Juice machine was empty, and so was the coffee machine. It also offers a Seasonal Pool, and I will give them credit for that it was clean, and Nice. Our room was alright, the AC worked and well, it was clean, the beds were comfortable, However the tv was broken. The bathroom was clean but toilet you had to hold the handle down the whole time to get it to flush all the way. Outside of the room there was a constant terrible odor around this whole place. The stairwells were filled with dead bugs, dirt and dust, and you could barely see out the windows because they were dirty and smeared. Check in and out Was easy but you always had to wait for someone because there was NEVER anyone at the front desk. There are people who are “Long Term Residents” that stay there so if something like that bothers you it’s probably not the place for you. So, Like I said if you are okay with a mediocre at most 2-star hotel Then the New Cumberland Super 8 will be good for you. But it’s not for us and we will be going back to Laquinta Inn and Suits in Hershey.

The price was great. Breakfast was ok from what I’d seen, didn’t really partake in it. Beds were eh, but it’s a hotel so that’s expected. Hotel was clean on arrival. No daily housekeeping as beds weren’t tidied, trash not emptied, stuff restocked, etc, during the day. My 2 biggest issues were our key had to be reset daily. The front desk staff said it’s a weak magnet in them & being near cell phones, AirPods, maybe even other cards, could disrupt them! That needs an upgrade then. Also the one time someone was away from the desk, a number for an employee & name were left on the sign, but that employee wasn’t on duty that day. Also need overnight clerks or something. At 2:30-3 am we were awakened by a loud argument outside near us (we were on 2nd floor), with lots of yelling & inappropriate language, and that continued for at least half an hour. I feel like if they have long stay renters, there needs to be staff on hand at night to monitor situations such as this & proceeed with whatever actions are necessary. Also request for adjoining or connecting rooms not granted.

Staff was friendly and helpful

Property was dirty, room wasn't clean, breakfast was a joke. Would never recommend this hotel.

Only Rebecca was kind and nice

Overall not bad. Price good. Pool clean. Needed to ask for towels. Asked for a new hair dryer and never received.

Dirty, looked unsafe. Clearly long term residents with boxes piled in windows. Didn’t even check-in, drove around property and booked elsewhere.

Horrible

Stephanie was very nice and helpful besides her, the place is messy, Bunch of rooms with the doors open, my room got flooded with water coming from the ceiling It was the worst experience in a motel. I heard people complaining saying there's always something with this place. They moved me to a different room but the smell was awful, so I just left, They refused to refund me the days I didn't stay there even though I left because of the conditions of it. The leak inside the room it was so severe that the office entrance started getting flooded as well. just chaos I wouldn't suggest staying here, you won't enjoy it I would post some pictures but it doesn't let me

The workers were friendly but the hotel needs a lot of work. It smells we had a lot of hair on our linen. Dust and spider webs everywhere. I personally will not be returning.

We pulled in young children riding in the parking lot. The first floor grills in front of rooms doors open families living there cats in the window .very gross elevator we had 2 rooms the first set of rooms the one room had bugs on the AC then all on the sheets and bugs nesting under the pillows .The second room smelled of weed and the tv worked poorly very snowy went to the front desk the manager gave us new rooms on the 3rd floor The rooms where better one of the TVs had a broke screen we went to eat came back loud music doors on the first level opened another room a very high lady bagging on the door .Next morning went down stairs to get some coffee powdered creamer old bagels a waffle iron very dirty just very unprofessional from start to end Housekeepers out front smoking..customer Beware ...

I travel constantly for work and this place was the worst I've ever stayed. From front desk issues checking in, to the filthy room. To add insult to injury, they charged my card 3 times for the one night stay that I now have to dispute.

The lady is the front desk. We checked and was very friendly.

I don’t appreciate your website changing the destination to New Cumberland PA. I searched HARRISBURG. This motel is a nasty, cheap hole in the wall. I’ll NEVER use Expedia again.

The girl at the front desk was not very helpful. First room was noisy second ruined the TV didn't work third ruin was acceptable

Able to relax and be left alone

Shortly after checking i flushed the toilet and there was no water pressure to fill the tank. Called the front desk and was told there was a water pipe break. I was told the water pressure would be returned in an hour. The water was on and off all night. My guest wanted to shower before work but that was happening. The staff didn't inform me of the situation. I had to call them. The other issue was, with the extreme cold temperatures the heat was not on in the room ahead of my arrival. It took 2 hours for the room to get to a temperature to take our coats off.

Nice , loved it

Absolute worst hotel experience I've had in a long time, staff were pleasant but that's where the nice ended. Filtyh room, paint chips all through the bathtub every time you filled it up, mold, tv had to be set up when we got there at 10pm and still didnt work properly. Everything had a thick layer of dirt/grime/dust. Fridge was defrosting and leaking everywhere, windows and ac/heated had water all over it/leaking and was flithy. Manager was less then pleasant, was told that the photos I showed him were "not one of his rooms" and I should've requested a new room late at night with a tired toddler. Staff deserve kudos for dealing with such a gross place and poor attitude, cheap manager. They even had to write our room number on a card booklet that had been used before, because they weren't allowed to use new ones to save money. Would never recommend this place to anyone. Also was charged a second time and was assured it would be fixed by the time i had to check out, just to get the run around when i checked out.