SureStay Hotel by Best Western Jasper

Staff polite at check in and checkout. Sheets on one of beds had stains. We told clerk and she gave us new sheets for bed. Small breakfast nook with your typical continental breakfast. Quiet overnight, bed comfortable

Very friendly and clean

The staff was nice and the room was clean.

It absolutely was perfectly fine. Nothing special- it was a place to sleep.

This is a renovated Motel, not a hotel. If you understand this, you know why it is priced lower than many hotels in the area for being freshly renovated. Was a good night sleep, especially for the price.

This is our second stay here. Both times were great. Clean and quiet. Could use new/better pillows but everything else is always great.

Would definitely stay again! Comfortable, clean and convenient!

The 1st room, the refrigerator was leaking on the floor and was hot. We changed rooms. The remote for the 2nd room did not work and had to have batteries installed. Staff on duty was great.

The property was very clean.

Clean room, great beds. Nice staff

Nice place to stay. Will come back

They issue ear plugs to hide the noise of Beale Steet

Good value for what you pay.

Great stay

Last minute booking and it’s not in a bad area.

Very clean and convenient

Staff was real friendly and understanding. The location was clean and quiet. I would have to say the only issue I had was taking all my luggage up and down those stairs. I wish it had an elevator but I share the blame on that one cause it's not necessary for me to pack as much as I do 😉 lol I would definitely recommend and I will for sure stay there again in the future 😁

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Peaceful, convenient location, comfortable bed.

I had to flee my storm ravaged area, came to Jasper very unnerved and took refuge. I was not told there was no WiFi or tv up front. Went to my room, lamp would not work, back to desk to get new bulb, found out there was no Wi-Fi or tv which I desperately needed. Went back to room, changed lightbulb, checked to see if there was any service. Back to front desk and asked to check out and refund my money as I had to go elsewhere. Was told no refund. Had to drive to Cullman for accommodations. I should have been told before check-in there were no services that I had to have. Very disappointed!