ザ ポリネシアン リゾート

The game room and decoration were great. PUZZLES AND DECOR FUN. no place there for breakfast restaurant closed. Staff up front and cleaning were friendly. Need a bigger hot tub.

This was the best money I ever spent. I thought we booked a room that was adjoining. No this was like a whole apartment to ourselves. The pool, hot tub and sauna were working. The staff was super nice and they have adult only hours from 9 to midnight. The furniture is super outdated but it’s charming. The beds were comfortable and clean but the floors had major stains. My family and I had a great time. Spacious room with fully stocked kitchen ware just pop it in the dishwasher before you check out. I’m really happy with our stay and don’t think I will stay anywhere else after this.

Friendly staff. Clean. Beautiful lounge area. Super dog friendly. Fun jacuzzi, sauna and swimming pool. Ran out of towels and Coffee creamer. Someone is not doing well with inventory and ordering. Other than that our stay was terrific.

Still sand on floor, and no towels in room. It was quiet for sleep, and is large for the money. Also not very really nice properties at the beach. So we stayed uears past but probably will not in the future.

We come every year with the grandkids. We love that the room has full kitchen, pool, game room and close to the beach and town

Booked through expedia and total was supposed to be significantly less than what I got charged at first. Front desk charged my card without telling me the total, told me it got declined so my husband had to transfer money, then she added another fee on top and charged a third amount. Front desk didn’t tell me the amount at first and said it got declined. Then she added a fee of some sort, and then another fee for having a dog (even though I clicked that option when choosing the room) the told me she would take the first fee off. Printed my receipt that showed she charged me a 4th price- different than the 3 charges on my card. All 3 charges were pending, two were pending as reversals. But why were 3 different amounts ran on my card, and why was I argued with about the total my email says specially what I’ll be paying at the hotel but “sometimes it’s different than what the 3rd party booking app says” which has literally never been the case, so I was lied to. After we left the next day, I had another reversal on my card for a decent chunk. Absolutely insane for all of that to happen and then to be charged a 5th amount, still not equal to the expedia amount promised, in the end. Which really, I didn’t agree to, but whatever. Some bull crap. The carpeted floor was also wet in the room, and no AC in the room for air flow. Noisy neighbors, room doors slam so hard they’ll take you out, all in all, terrible experience.

We unfortunately did not enjoy our stay. We just wanted somewhere to sleep for the night and wasn’t there for very long at all. There was no a/c in our room that we did not expect. It was very hot all night which we did open the 2 windows in our room to let it air out although outside was very noisy on the first floor especially in the morning so we were up most of the time. I tired contacting the front desk about it with no answer since it was a serious issue for us. The other issue was the bathroom was not cleaned. There was sand in the tub and hair everywhere on the tile/bathtub. I’m not one to complain about that since I do work at a hotel myself and know how it is. The only person that was pretty good at the location was the pm person that day when checking in with the 3 people I interacted with. I would not recommend or at least the room that we booked.

Friendly and helpful staff. Fair price. Lots of space for our family and nice kitchen. There were some stains but it was a pet friendly room and it felt clean overall. The pool heater was broken so it was too cold for me but some people were still enjoying it. I liked the hot tub, sauna and trail to the beach. We also saw deer from our balcony.

Family and pet friendly

Cold pool even though they claim heated, everything is disgusting falling apart threashold to the deck was rusted jagged metal could slice foot open. Everything was just gross.

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Great staff and rooms, a short walk through the dunes to the beach. Indoor pool and spa.

It was an ok property 0

Our room was awful. Carpets and furniture dirty throughout. For what we paid and the condition it was in, a 10% discount seems hardly fair. Enough photos were provided. Sadly will not return. Ever.

The hotel is in a good location, it's in front of the beach, but it's an old hotel but they're trying to maintain it as best they can, but for the price I can't complain much, I really liked that the rooms are large, it has a living room, kitchen and bedroom, I liked that a lot.

Our room was clean and spacious. The staff was friendly, helpful and took care of our needs. The only reason I didn’t give them five stars was because the restaurant was closed down and there wasn’t a continental breakfast. We had to go off site for all our meals.

I like thats it was kid friendly for my nieces and my nephew and i like that it was very nice, i would go back again.

Booking thru Expedia resulted in an unacceptable horrible room even without A/C and dirty carpet.

the pool was cokd and it seems they are stryggkung with house kerping geing timely as we couldnt check in until 5pm

The staff was very nice. It was a pleasant check in and check out. The only complaint I have about the hotel is the lack of cleanliness. We had the 2 bdrm dog friendly. They should really take out the stained carpets in the rooms and just all hardwood floor. it smelled of animals, while i was understaning, my allergies kicked my butt. I seen a review that mentioned the bathrooms needed new caulking and it was molding/black. I assumed they would have fixed that because that review was months ago. But our tub was absolutely nasty. The caulking was needing to be redone, but there was caked on dirt in the corner of the shower on the water splash gaurd. It seems like they dont do a greay job on cleaning the bathrooms. Everything else was nice. Our 2 rm suite was spacious, a dinning room, kitchen and a living with extra space. This hotel has so much potential to be great. They need to hire good cleaners and a maintenance team to fix up the place. But the price was good for the type of room we got which is why i chose this place. It would have been nice to take a shower though.