ザ セント レジス ニューヨーク

人生で泊まったホテルの中で最も気分の悪いホテルでした。 高いだけでスタッフは挨拶もせずにバトラーに電話は通じず、部屋の設備も不十分すぎ。レストランも美味しくなく、がっかりです。

ロビーはいい香りがするし、内装はとてもロマンチックで、素敵な滞在でした。

朝食は付いていない予約でしたが、毎朝ルームサービスでのコーヒーや紅茶をサービスで頼むことができました。 スタッフも気持ちよい対応で、きもちよく滞在できました。そして常駐ではないかもしれませんが、 日本語がすこし話せるというスタッフもいたので困った時には安心できるでしょう。

こざっぱりとした上質な雰囲気がいい。ただ、外装が改装中だったのが残念でした。バトラーのサービスももっと積極的に使ってみたかった。

9月19日から6泊しましたが快適でした 料金も高額ですがそれに見合うと思います 買い物もブランドショップや百貨店が近くて非常に便利でした ホテルの部屋も掃除が行き届いてました ただ最後の日のメイドさんが良くなく 前日までとちょっとしたこころ配りがなくまた備品を部屋に忘れてるなどしました

Everyone and everything absolutely amazing!

Beautiful hotel from the gilded age. Outstanding service. Beautiful and delicious breakfast.

Ok

Wonderful Hotel

Service in the hotel was terrible , butler service and room service was very bad

This is the most luxurious hotel I have ever seen. It was designed by John Jacob Astor who unfortunately was lost in the Titanic disaster. But thankfully his beautiful hotel keeps his legacy alive. The architecture is absolutely jaw dropping. You will feel like you went back in time because the decor and amenities look like they are brand new even though they are intricately ornate Edwardian designs. This hotel looks like it's from a fairy tale both inside and out.Astor thought of everything. Every little detail in this place is impeccable. The staff is extremely friendly and thoughtful and their service is excellent. They carry your luggage and walk you to the building with an umbrella if it's raining. They carry your luggage up to your room. The concierge desk helps you with whatever you need. It was my mother and my birthday and they were so thoughtful and hooked us up at another restaurant for her birthday dinner. They gave us a personalized birthday card and treats. They gave us a tour of the basement which has historical artifacts and photos or autographs of many famous celebrities who came to stay to perform at the venue in a previous decade. If you are a fan of luxury, history or VIP treatment this is the place for you. If you want to experience luxury

Good

Terrible experience. Front desk staff were atrocious

Amazing service and such a great hotel with a lot of history. Highly recommended!

Love this place and it's people. First class and wonderful to all.

Beautiful property and absolutely my favorite hotel in the city. Wonderful location right off of 5th Ave. Amazing service, pleasant staff, and very helpful and patient concierge. Love staying at this property its always a perfect trip to the city.

We have stayed at the st Regis two times prior to this recent stay. Our flight was cancelled to Toronto and the hotel we were staying at couldn’t accommodate us as our room was not available. Anyway, we decided to book the St Regis as we have enjoyed staying there in the past. This time however, the room was not to our standards at all. The shower flooded. Our rooms decor was really worn and dated. Their breakfast was lack luster. The bellmen and doormen were great. The front desk upon check in was not very welcoming. We wouldn’t be staying here again I’m afraid. For the price you pay vs the service you receive doesn’t balance out. The St Regis should be downgraded to a 4 star property rather than a 5.

Check in staff was not friendly or accommodating. Requested down alternative pillows at check in and had to call at 11 pm that same night because they still had not been delivered. Room staff very kind. Doormen never at front door to assist during stay in getting car service . Concierge Pete was great. Destination fee add ons not really usable at $50 per day. Because booked through Hotels.com you don’t receive points for status. Not worth $1100 per night, not even close.

Great service. Beautiful house car took us to the show. Butler was fantastic. 5 star experience!

No restaurant a 3 star hotel