ザ ウェスティン ダラス サウスレイク

The hotel was very nice and our room was very clean and most of the staff were very welcoming and nice. The morning we were leaving the cleaning staff entered our room twice while we were still getting ready to check out. The first time was early and there was a light tap on the door so we hesitated not knowing if it was our room or next door, with the next tap my husband started towards the door as the worker opened it to enter. She apologized. About 9 a.m. it happened again. We finally put the do not disturb sign out. The other issue was our server at their restaurant for breakfast. He ignired us and 2 other couples. All of us had to ask for the most basic things....more water, refill on coffee AND we had to remind him we had not received our food even though we placed our order before the other big groups that have all been served. He apologized, and a went to get our food, even though that took more time than it should. The other 2 couples were waiting as well. Just a couple of really poor experiences at an overall nice hotel.

Love the property clean comfortable and convenient

Excellent!

Front desk staff was veryyyy nice

Nice and up to date hotel. Good service as well.

value

Great hotel.

Amazing!!

The AC malfunctioned the first night, but the staff immediately addressed my concern the following day. The hotel was beautiful in and out. Great location and customer service.

Excelente ubicación, instalaciones y limpieza

Peolle very friendly....quiet

No había wifi en habitaciones , es un tema principal .

Great place to stay for the weekend to go shopping. Nice gym with Matrix equipment, a peloton, kettlebells, Trx, cable machine, and free weights. The gym was very clean and so were the rooms. The bed and mattress were perfect! So comfy! Breakfast was delicious and the staff were attentive and helpful. Truly appreciate the effort to bring health and mindfulness aa step

I’m a creature of habit and for so long I’ve picked the delta hotel, or Sheraton after this trip booking here everyone in the group said, we will be booking no where else. Just amazingly comfortable and accommodating

Love the hotel

Was a great stop for my few days in the area

The Desk clerk was the nicest, personable, friendliest that I've had the pleasure to deal with. All the staff was attentive to my needs. I will be returning again for my next stay cation.

Everything about the hotel was a great experience. From the rooms to the staff who were very friendly and helpful. The food was delicious. Very nice seating areas to sit and visit with your family.

Nice, clean property nearby many shops and restaurants.

Amazing stay. Great hospitality. Pool was amazing.