タウンプレイス スイーツ バイ マリオット ヒクソン

Clean and excellent service

The best hotel I have stayed at in years. The staff was very attentive and kind. Hotel was well maintained and so clean. Breakfast was delicious as well. I have to visit the area often and I plan on staying here from now on.

Nice place

The staff was really nice and helpful

TRAVELOCITY OVERCHARGED US!!! How do we get a refund?!!?!? Over $55!! Loved the stay….

We love this hotel. It is convenient to shopping and restaurants BUT it is NOISY. We have stayed here multiple times but traffic on 153 in the front or multiple train horns during the night (6 on two nights) will make us reconsider next time. This is very unfortunate as the hotel itself is lovely.

Room and staff was excellent!! I would definitely stay again!

Great location for our appointment. Friendly staff.

Excellent

Very clean, staff was awesome, the breakfast was easy and they had lots of options.

Clean staff was excellent

Great place to stay in the Hixson area

Upon arrival, I was charged 170.00 in unauthorized charges due to the front desk attendant being new and not knowing what they were doing in the system as well as not knowing how to resolve the issue. I am two weeks out from this taking place; with first being promised that the charge would be reversed and never even go through my bank. It went through. After multiple calls and emails with several managers, they still have not resolved the issue and continue to give me the run around- although they admitted fault from the beginning. The manager also stated “no one is trying to take your money”. They indeed took my money and have yet to make it right. After hours of stress on the phone/emails and allowing management to right their wrong- it’s incredibly disheartening, especially since the staff seemed kind and professional at the beginning. I would not recommend this location to anyone for this reason. There was also a massive crack up the entire wall of my hotel room- I made the front desk attendant aware and they stated it’s hard to find time to fix things like this between guests. While it wasn’t a bother to me- it was an additional concern.

The staff were friendly and the hotel was clean. However, the slamming of garbage bins next door at 1 am was frustrating. Also, you could hear people in the halls like there was a paper thin wall between you. In addition, when the people above us were walking around, it was loud.

We stayed in King suite with sofa-bed. It was very nice. I made use of the kitchenette. It was nice to have an apt sized frig, toaster, microwave, stovetop. The hotel was in an excellent location, easy to get to and from. Restaurants were all around and the complimentary breakfast was excellent.

We have stayed at this hotel multiple times. Easy access from SR153. The rooms are large, with a kitchen area and comfortable beds. Location is safe and convenient to shopping and dining. Staff is friendly. Breakfast has a good variety. **rooms facing SR153 can be noisy at times if you are a light sleeper

Train tracks are close and there is constant noise from the trains honking day and night. Breakfast is up to 9 AM.

The room was spotless and exactly what my family and I needed for a quick night away. The staff was all so friendly and kind, I hope to return soon!

One of the best places we have ever stayed. Cammie at the front desk was wonderful with check in, restaurant recommendations and just lovely every time we saw her. Our room was spacious, clean and had tons of extras- they thought of everything. Definitely will stay again.

Nice hotel