Waterfront Hotel, part of JdV by Hyatt (12381)

The photos shown in Expedia looked nothing like the room we actually stayed in. There was also a hidden charge the hotel charged me and when I called to ask about it, they told me to contact Expedia and when I called Expedia, they told me to call the hotel. A classic bait and switch deal.

meh

Nice property on the bay and walkable to all Jack London Square

Water view is awesome

I was very satisfied overall.

Just fine.

Love the hotel however, our fireplace was not working properly. Had to call maintenance twice and once the maintenance guy turned on, pilot went out. Ambiance was gone just like that. 😌

Booked 2 rooms and requested adjoining rooms as we were 6 gals celebrating a 60th birthday…but could not be accommodated. Given 2 rooms next to each other but 2nd room was a walk down the hallway. Asked in we could get 2 rooms opposite each other…again no luck. Room was missing round table and chairs

Good spot, lots of food in the area!

Excellent place. Get a bayfront view 3rd floor. And 50 yards in one direction is Jack London Square. 50 yards, on the pier, USS John Glenn and US Potomac. And very friendly staff

The rooms are very huge .Nice property . Great location to Yoshis & Scott’s Restaurant. The only thing I would suggest is more signage in the hallways directing to the elevator. I followed the “Exit” signs only to find them leadonh

I thought parking was included but instead I had to pay extra. Nice hotel, nice staff and the location is great.

We've stayed here many times and always enjoy our stay. Beautiful location on the water and several great restaurants nearby.

Rad spot In Oakland good food and drink in the area!

I love this place ! We have been over a handful of times . We live close , but sometimes we want a change of venue . The rooms are clean and safe and the staff is stellar . It’s a big of a boutique hotel and it’s on the water but I really love this hotel . My hat is off to the staff ! They are superb!

3 blocks away is a 3rd world homeless Slum My room had stained carpet. The question is…. What made the stain?? If you can’t clean the carpet , get new carpet!

The carpet in the room looked stained and unplesant.

It was super busy at check in. Only two on staff. The gentleman parking the cars was hustling, getting everything taken care of quickly. Thank you! We appreciated it! Great stay.

I arrived to check-in approx 5pm after the stated 4pm check-in time. I was told that housekeeping was behind and the room wouldn't be ready for a couple of hours and the front desk suggested that I go out and have dinner. I came back at approc 7.30pm and was told the room wouldn't be ready until sometime after 10pm. I asked them for a more specific time and they didn't know and one staff said it might be closer to midnight and I could wait in the lobby area. They told me I could check into another hotel and they would walk me there. I said this wasn't acceptable. At approx 11.30pm a large group of airline staff checked in and were given rooms. I had to stand at the desk and until they finally found an available room. The room itself was a bit worn (carpet stains and scuffed walls). The location is good, but wouldn't recommend a stay there.

Nice property, short 5min walk to Jack London Square.