ウィンダム ミネアポリス サウス / バーンズビル

部屋が綺麗で快適に過ごせた。アメニティも特に不満なかった。

Excellent restaurant for good food and drinks

Arrive at the property seemed great. Beginning check in i realized it is quite unorganized. I booked multiple rooms in one transaction and had to ask about checking in for my 2nd room. They also send you a push text prior to your stay this is also only for 1 of your multiple rooms. Front staff was pushing and not listening. Got my rooms. Clean rooms. Unfortunately at 830am i was woke up by a knock on my door. I checked the peak hole it was a staff member of the hotel. Asking if i needed anytbing???? At 830am on my one night stay at a hotel. I heard her continue down the hall knocking on doors saying housekeeping. It was extramly inconvenient to be woke up 2 and a half hours prior to check out on my one night stay. I asked to speak to managment was told they were not in. Asked for themnto please reach out so we can discuss the matter andnit has been 2 days and nothing.

Check in was a breeze. Lobby had a really pretty water fall. Clean. Friendly staff. Hotel was quiet even though there were numerous other people. Pool was warm and clean. Hot tub was amazing!! Nice and hot. Clean towels by the pool. Room was updated. Clean comfy beds.

This hotel is excellent! We were allowed to check in prior to our arrival. On our way we called to have a crib put in our room. Desk staff was very helpful even though she was the only one working. Kids loved the pool. Rooms were very clean and had everything we needed. Great location near shopping and eating, and easy to find. Great property at a great price!! I’d definitely recommend!!

Very, very humid inside. They also charged me twice and kept me on hold for an hour just to refund me.

Very friendly staff

Need continental breakfast

I’ve never seen a hotel that has the fridge, microwave and coffee pot in the bathroom-not even sure how that’s up to code. Inconvenient that the elevator didn’t work when we checked out and had to carry all our luggage and heavy coolers down 3 flights of stairs and listening to the fire alarm for over an hour, even after the fire department had been there and cleared the building. A/C in the lobby didn’t work, and the air in our room barely worked so it was very hot everywhere inside the building. Restaurant was extremely overpriced and food was terrible

First night there were some children running around in the hallway up to midnight. Third night the fire alarm went off at 1040 and after we got cleared to go back the alarm went off again

This stay was not very good. The hotel was very busy for a softball and baseball tournament. The pool was so crowded that you really couldn't swim. Also, the air conditioner on the first floor was not working. The air conditioner in our room did not seem to be able to keep up. Also in the middle of the night the fire alarm went off and we all had to go out of the hotel. Once it was cleared and we could come back it still continued to go off a few more times. Our 5-year-old had been sleeping and this woke her up. Then it was hard for to go back to sleep. In the morning the elevator would not work. So we carried all of our luggage down several flights of stairs. We would not stay here again.

Nice room

The hot tub was broken. The pool is pretty small. The TV didn’t work in our room at all. The staff was nice. I wouldn't stay here again.

Super disappointed for the price. Hot tub was out and was precisely why I booked there. No AC on first floor common areas. Felt bad for front desk staff and waiters. Adjoining room where our neighbors were loud. They tried to open our door and then slammed theirs shut. Loud and could hear. Microwave and fridge in bathroom? Curtain was ripped. Friend found glass outside of our door. Other side, baby screamed loudly at 7am and pounding against wall.

This hotel was very clean and comfortable. Front desk staff was very friendly.

Nice very nice!

When first walking into the building I noticed it was extremely warm in the lobby. Had to wait 20+ minutes to check in. Was informed the ac was broken in the lobby. The ac in the rest of the building was fine I get it things happen. Got to our room it was clean seemed nice. We stayed Saturday and Sunday night. The kids wanted to go to the pool and my husband and I were looking forward to sitting in the hot tub only to find out the hot tub was broken. 8am Sunday housekeeping was knocking on the door to come in and clean we told them we didn’t need it. We then left for the day and when we got back housekeeping came in and cleaned up the room and left the curtains open we closed to keep the room cooler. Sunday we were trying to find a place to get some beer after being outside in the heat all day apparently on sundays you can’t buy beer after 6 pm so we thought we would utilize the steak and ale connected to the motel and they had closed way earlier than they were supposed to. Monday morning when cleaning up the room to leave my husband lifted up the bed skirt it was as covered in black stuff my husband said that is a sign of bedbugs.

The lobby and restaurant a/c was not working the 8 days I was there. The heat in my 1st room didn’t work. I was sent to another room that had inadequate an/c and weak heating . I gave up when I went to the desk and commented again and was told “we’re all suffering”. The room was good as was the restaurant.

The staff and check in was good. That’s the only reason I gave 2 stars. The bathroom had issues with the shower not working well and the sink not draining. The bed was so uncomfortable. I was hopeful it was going to be a better experience. Would not probably stay here again.

Consistently good whenever I stay here.