アイレンガーデン2ホテル

Hotel reception staffs are very kind. We got early checkin around 12 pm without any fee.

エレベータ無いのに、５階だった。辛い。それに日ごとに部屋を変更させられた。これには閉口した。

路地奥にある　日本で言うと6階の部屋でした　エレベーター無しはキツイ　バッグパッカー通りもすぐ　バス発着所が近いので選びました　エレベーター無しはーポイントですね　ホテルは値段なり

2泊のうち1泊目の予約がないと言われ別のホテルを紹介されました。追加料金は不要だったので良かったのですが チェックアウトするまで不安でいっぱいでした。

従業員はフレンドリーで良かった。 部屋は小さいが、コスパが良い。 シャワー水圧が良い。 ベンタイン市場まで徒歩圏内。

There was a place where you can eat at convenience stores and nearby, it was convenient.Cozy hotel close to town.

スーパーやコンビニ、ショッピングモールも近く、色んなものが近くで楽しめました。 良い時間を過ごせました。 ありがとうございます。

Very friendly but room were not that clean, mirror had toothpaste all over it and garbage under the bed. We were in the 5th floor so lots of stairs everyday! Location and price were good.

The staff were the most important. I do not know all their names, but they were always friendly and helpful when I required any assistance. They were always accommdating and helpful. All listed facilities worked well in my room/accommodation. Thank you.

I give up this place on my stay and rent a different hotel, because full of cigarette smoke and dirty. Not recommended

Very terribe. No elevator. First the gave me room in third floor with only one key room. Then, the AC stopped work after couple hours. Then, they gave me the other small room in fifth floor, I had to clamp up there with no elevator. Really made me mad. Because any time I went out and go back I have to clamp up to fifth floor. The towels, and bed very old and dirty. I booked 2 nights but I couldn't survive up to the second. I checked after the first night stayed. Overall, very bad. No toilets paper. And only one old towel per person stay.

Quick and easy check-in/check-out. Very prompt service for requests for towels, etc. The staff man this hotel and Ailen Garden 1 a couple doors down. When there wasn't a staff member in AG 2, there was always one outside of AG 1 to come right over and help. It had all basic amenities (AC, wifi, hair dryer, etc), plus a fridge that worked well, and a safe (it's small, but it's secured to the closet floor, so someone couldn't just grab it and go). Perfect location to nightlife, restaurants, bus stops, parks. It's not the Ritz, but it's appropriate for the price you pay. Would stay again.

The location is good there is a lot of good restaurants around there.. There is not elevator for luggage

Expedia devrait arrêter leur collaboration avec cet hôtel. A l’arrivée à 17h l’hôtel est fermé, il faut essayer de joindre quelqu’un dont le téléphone ne répond pas. Bon courage si vous n’avez pas de carte sim vietnamienne. Vous réussirez peut etre. Ici une chambre vous attend (si vous avez demandé trois lits, vous en aurez deux, bref), mais surtout des cafards vous attendent dans la chambre. Bref j’ai dormi 3h. Cependant le monsieur qui s’est occupé de nous était très agréable. Bon courage si vous y allez.

helpful host easy access to bui vien st

Terrible

Everything

Value for money hotel. Had taken the family room which was very spacious. Excillent location. The hosts are very friendly and always eager to help. Would certainty recoment this place.

Ok

This is the fourth or fifth time I’ve stayed at the Ailen Garden or Ailen Garden II, always through Expedia. Every time I stay there they adjust my room type. Sometimes it doesn’t inconvenience me. This time I ordered a triple twin, because it was my birthday, and I expected friends. They downgraded me to one double bed and put me on the 6th floor without an elevator. As I was going out I complained and said they needed to quit doing that, and that they needed to refund the difference in price. They said oh let’s move to the other hotel, we have a room like that there. I said no. I’m going out, and I wasn’t climbing their stairs to move my stuff. I wanted my money refunded back to the price of the room they gave me. On checkout the manager argued with me for a half an hour and finally agreed to refund the five bucks, but they haven’t yet done it. They always say, “Why you don’t call us, you stayed with us before?” However I like using Expedia and my USA credit card when I travel in Vietnam. Besides that their towels stink. I won’t stay there again.