エリアナ プレミオ ハノイ ホテル

英語は通じません。だけどスタッフの皆さんは翻訳機を使って努力してくれます！

スタッフさんが親切でとても良かったです。 お部屋の清潔感もあります。

Good Hotel With friendly staff. Mostly close to everything

Surprisingly quiet room (#703), given the business of the area. Rooftop restaurant just one floor up the stairs. Excellent breakfast! Could be improved: the rainfall shower head needs all its holes pierced properly (until then, the thin jets will feel piercing to your skin), and the desk chair was too tall to sit properly when working at a laptop - there's not enough space for a person's thighs to fit under the desk.

服務員態度優良，位置方便，值得推薦，可以的話要選擇露台房，感受更佳

Love it

Staffs are amazing friendly, helpful, and courteous. 5 star hotel services overall. 1

Good service

Very friendly welcome, efficient check-in, comfortable room with balcony, good selection for breakfast, and efficient Aircon. Hotel is in a great location, walkable to train street and most sights. Staff members Grace, Ruby and Nia deserve special mention for being so helpful.

Best location and the most helpful staff we have come across, especially Anne and Grace. Close to train street and everything was so walkable. Lovely breakfast served on the rooftop. Don’t hesitate, book here!!

Food doesn’t taste good

Good service !

The staff are extremely friendly and helpful, going above and beyond for guests!

The staff at the hotel was very friendly and Grace gave us great tips of things to do in Hanoi. The roof top breakfast was delicious.

The property was decent but the sewage smell from the bathroom was unpleasant. I was not a fan of the buffet breakfast, have had better at other hotels. Staff were very friendly and helpful.

The property is in a great location to check out the Old Quarter. It is within walking distance of many great restaurants, sites, shops, and night life. What really sets them apart though is the service they provide. The service started right after booking, with them reaching out offering private car service from the airport, offers to book trips during our stay, and just checking in as we approached our travel dates and providing very accurate instructions. From the generous welcome, to providing maps and recommendations, arranging transportation, and working with us through some travel challenges... the staff service was excellent.

The hotel has great location in the middle of everything, entertainment, restaurants and to top it up, they have a great staff & customer service here day & night - very comfortable firm bed at night and awesome variety of breakfast - small feedback was the bathroom needs to be cleaned thoroughly as it is slippery due to mouldy - will definitely come back again here, thanks team

Excelente hotel, volvería mil veces, la atención de todo el personal es algo increíble!!

Great group of staff! Very nice and accommodating. They speak English well too! Booked ha long bay at the hotel for the quickest and easiest planning

This was a comfortable and clean hotel in a very convenient location to access food, tours, and shopping in the Old Quarter. Expedia should award 6 stars for the staff at this hotel. They are friendly, helpful, and always smiling and happy. They make you feel that you are being taken care of. I would stay here again.