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The staff here will do everything they can to make your stay the best it can be. Breakfast was yummy and room was clean and comfortable.

Although we reached Hanoi City Hostel much earlier than the check-in time, the receptionist was very accomodating. We were given breakfast and had the option to even shower and freshen up while he got our room ready. Both the receptionists were very friendly and helpful. For the price you pay, the rooms are good and well kept. The location of the hotel is great since you're in the heart of all the action and you won't have any trouble getting back after having a couple of the famed Hanoi beers.

We booked for three nights when we got there we were welcomed with a ice cold glass of water while waiting to check in. We were surprised when we got into the room at how big it was. Breakfast is good and all staff are very friendly. They helped us book a boat cruise and while we were on the cruise we realised we had paid a very cheap price compared to some others. We booked an extra night once back from cruise and were given a very friendly welcome back by all staff. Our room was cleaned daily with fresh towels given each day.