ヴァンアインラグジュアリーホテル

部屋は広くて、十分な設備。スタッフも親切。 周辺は、静かでも通りに面していて、レストランやコンビニも近くにあります。 ブイビエンも歩いてすぐ近い

午前中のフロントの方の接客が不快。

強引に近隣の他のホテルに部屋を代える。 明らかにわざとオーバーブックしたやり方を取っている。 代えられた部屋は一見問題なかったが、防音はゼロ。 隣りの部屋からは男女のＨな声までまる聞こえの始末。 この価格でこの内容はあり得ない。 絶対に二度と泊まることはありません。

朝食を食べたのですが！２名席４箇所・４名席２箇所と少なく感じた。 無料朝食８種類ほどありましが、２～3種類は品切れでした。 飲み物は自由にとることが出来ました。（コーヒー、ジュウス等） 部屋は新しくてきれいです。大きさも十分大きいです。 バストイレもきれいですがバスタブは無いです。

レストランがあるということだったが、これはキッチン程度のもの。これをレストランと言ってはいけません。私は夜寝るだけの利用でしたがお客の声が聞こえるし、水の流れる音（トイレ？シャワー？）がよく聞こえました。雨露をしのぐだけなら、冷房も効き、シャワーもあるのでそれほど問題はありません。

Good location. Large clean room. Friendly staff. Good breakfast.

위치도 좋았고, 무엇보다, 근무하시는 분들께서 모두 친절하셨습니다. 그리고 아침 조식은 강추하네요 꼭 드세요.

Very friendly and accommodating staff. Beds were comfortable and located in a really nice spot in HCMC.

The hotel is family owned and operated, and well taken care of. The facilities are new and very clean. The breakfast at the rooftop level is plentiful and the ladies who cook the breakfast are so kind. The receptionist Annie was always greeting us with a smile when we returned from a day out; she is a lovely girl to chat with. I had a wonderful stay and will choose to stay here again in the future.

Freundlich/Sehr Hilfsbereit

離熱鬧的檳城市場很近，旅館設備齊全，重點是價格實惠。但這家旅館不幫旅客代租機車。

Staff was very kind and helpful; room was very clean; breakfast was served on 6th floor (roof top) with a nice view! (breakfast was also served before opening hours due to our early trip back to the airport); very good recommendation for a restaurant (Mekong) nearby

It's our first trip to HCMC so we requested for the transportation from the hotel BUT we're brought to a DIFFERENT hotel under the SAME name(only noticed later).They checked us into a very small 3pax room and told us the room which we had booked(4pax room) weren't available.We're very dissatisfied with the room so we requested to stay in the room that we booked.They insisted they didn't have that room and that we MUST stay in the small room.The guy said there's a 90% chance of us getting our room the next day which we did get BUT not after pushing our luggage from Hong Vina(not what we booked) to Hong Vina Luxury(the one we booked) which is 2 blocks away.Both hotels look almost identical so it's really easy to mix up for a first timer to HCMC.On the day that we checked out, they NEVER refunded the room price difference for the first night AND the staff accused us of drinking a can of beer from the fridge! Please be very careful if you do plan to stay here for they are really professional in LYING and making up EXCUSES! The staff may look friendly since they are always smiling but once you speak up for your rights, they'll just say nonsense and give LAME excuses."To make our guests happy, we give free ride to the airport!" That's what the guy said when we insisted on getting the room which we booked AND paid in advance. Such a shame for the quality of their service for the family room which we initially booked is really big and comfortable and the location is not too bad.

Clean air conditioned room in a quiet area of Saigon. The staffs were friendly and very helpful. We paid extra $25 for late checkout at 6 PM. Pretty decent breakfast selections but the breakfast area located in the roof of the building was very hot.

這價錢能找更好的了，不推這家....

예약결제하고 갔는데도, 방 없다고 다른 나쁜 곳으로 보내버림, 너무 어처구니가 없었음

Don't stay there unless you have to it is not the best way from ot we regret staying. Cannot give any recommendations for this hotel plenty of good ones near by.

It was clean and roomy. Staff are friendly and responsive to your requests. However, the breakfast was not. Also, it was a small hotel.

As an Inn-Keeper of two (soon to be three) properties myself, I believe my review below is well balanced and takes in to consideration cultural differences. Please note that I stayed with friends, so we booked two rooms. Here's my honest review: Positives: 1. Clean rooms 2. Comfortable beds 3. Extremely friendly daytime staff (they always open door and greet you) 4. Location 5. Motorcycle parking Negatives: 1. If you're sensitive to noise, you may have some challenges; room on first floor is right outside reception. Room on 7th floor is next to dining room (where breakfast is served); I personally stayed in both rooms and my friends stayed on 3rd floor. Beyond that, cleaning people tend to talk or yell loud to each other in hallways. 2. Hot water is problem. There's plenty of it, but the showers are either cold or very hot; you will get burned. They need posi-temp (like Moen brand or others) valves installed. 3. Night security boy (who doesn't speak english) gave conflicting information. When a friend visited me, I was told he could not park his motorcycle. Front desk person in morning said that he can. 4. Night security boy also told me I couldn't enter/exit after 1am; this as also clarified the next day. 5. Breakfast is very basic and one thing they could do to improve it substantially, is provide butter. Westerners don't usually eat bread without butter or perhaps jelly/honey. Coffee is like mud. 6. Watch-out for overcharges for water, etc.

조이너스차지있음. 옆에 파출소라 공안들이 눈에 불을키고 감시함. 시장과 여행자의 거리랑은 가까움. 아침은 대충 먹을만함. 방음 전혀 안됨. 저녁에 친구들과 다과회자리도 시끄럽다고 제지당함.