キャッスル ホテル

Friendly staff at check in, bar open until 3 for guests with great selection of beers on tap. Nice room. Good value for money hotel.

Very nice stay at this historic inn. Clean, comfortable rooms with amazing staff. Lunch and drinks at the lounge were very good. It’s a building built near the late 1600’s (as I was told) but has been well maintained and it’s in a great area of town. We’d recommend to anyone.

Great hotel

Unfortunately tv didn’t work and found someone’s sock under the bed as well

Breakfast was terrible. Billed as ‘continental’ but was a couple of loaves of cheap white sliced bread and re-slided cheap cheese. Both the sort of thing you’d get from a ‘Happy Shopper’. I would have made some toast but there was only one ‘two slice’ toaster for all the residents. No bread rolls, croissants, cheese selection etc.

Very limited breakfast options by 9am (when I went for breakfast)

Average rating overall. The mattress was cheap and springy. There were several hairs on the bed and around the bathroom. Breakfast was continental, not cooked.

Clean. No bedside light. No soap dish in shower..Staff helpful and friendly.

Older building with a few quiks but when the lady who checked me in saw I was very tired she upgraded my room at no cost. Parking is not on site but close. Neighborhood looks a bit sketchy at night but thats my personal feeling.

Very friendly staff and clean comfortable room

Its hard to find anything positive to say about our stay at this hotel Rooms are dirty some very outdated ( it is an old hotel) But no excuse for dirtiness Front of house staff are pleasant an helpful

Huge room - well and comfortably furnished Bathroom well equipped as was the tea/coffee facilities . Pleasant bar and breakfast (Continental only provided) was pretty good - although would benefit from more ambitions bread options rather than just sliced! Overall excellent and would recommend.

Hotels.com gave wrong information about a room, saying that it slept 3 but was only suitable for two. The receptionist at the hotel was very understanding and was able to move us to a larger room more suitable for us at a slightly extra cost - we were very grateful for this. The rooms were nice and comfortable and breakfast was lovely. The member of staff in the breakfast room as very good with our 6 year old son, chatting to him and asking about his holiday, it made his morning.

A very pleasant stay. Friendly staff and good service. Continental breakfast was good though light for my taste. Loved the history of the hotel which gave it an added dimension. Would stay again. Diolch

The hotel was lovely apart from the walk to rooms and being disabled it wasn’t easy room 27 was the furthest room from the lift . Also what spoilt the stay for us was the lack of privacy with a real thin door with a big gap underneath dividing inbetween rooms, so you can hear every word next door said all night and that’s not a nice feeling sorry Then to top that we got blocked in the hotel car park by a non resident illegally parked. When asked could they get the car removed I was told they can’t do that. Luckily one of the staff was able to move her car so I was finally able to get out and leave. Please put a camera on your car park and enforce the parking fine for illegal parking and that way you won’t get bad reviews regarding the matter which I was told happens daily. Thanks

.

For less than £70 it was ok. The bed was comfortable and clean. The bathroom needs modernising. The bathroom window did not close. There are no curtains in the room, and blinds let loads of light in. Could hear all the noise from outside and other rooms talking.

Great Place to stay, nice staff, we were told brecy was till 9.30 we got there 9.10, and she finish 9.00,

Shower not working, and ripped bedding. Area is noisy but that's not the hotels fault. Bed as hard as rock with flat pillows. Not a double bed, but two singles pushed together. I got about two hours of sleep due to being so uncomfortable

Nice lobby and function rooms. However bedroom was very dated and bathroom. With a refurbishment it could be a fantastic place to stay. Also quite noisy with other guests slamming doors and loud in corridors at night