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The staff go above and beyond, and this is one of the most dog friendly hotels we have stayed at

We received a lovely warm welcome. Staff very attentive food excellent

The staff were very friendly. Especially Michelle. The location was very beautiful yet convenient to everything in the area we wanted to see.

Friendliness of every member of staff- hotel, grounds, view and the food were all fabulous

Verry happy with the food and hotel will go back .

Beautiful location, friendly staff good food hotel had wonderful views but looking tired in places

Although probably the best hotel and restaurant in Betws-y-Coed it is looking rather dated and in need of some further refurbishment eg the dripping hot tap in the bathroom and the carpet in the common areas. A 4 star hotel but not sure how it warranted this grading. The staff were friendly, helpful and welcoming, we ate here twice but service was very slow due to ‘chef’ staffing problems, but the food was good. A bit surprised that a glass of wine came out of a miniature rather than a full bottle. The meal is also not cheap, £36 for a main and a dessert!!

A beautiful relaxing stay so lucky with the weather. Great food, lovely location and rooms . Very professional staff that go above and beyond We will return

From start to finish fabulous. Easy and simple booking, friendly and helpful staff. We enjoyed a 2 night stay b&b and added on a lovely meal on our first night. The food was tasty and outstanding. Surrounding grounds were beautiful & it’s perfect location to explore north wales. Also felt safe with all the Covid regulations in place.

Great stay, great location, great staff, only comment is it felt sometimes with only 2 staff they were run ragged doing everything, reception, bar, restaurant all at the same time..this impacted on waiting times. But again cannot fault the staff we met all first class...

We arrived a little late in the evening but Mark at reception was ever so kind and helped us into our room. The chef quickly made us delicious meals. Over all the staff was amazing and very welcoming.

Michelle on reception was very helpful

The place was so relaxing . Sitting on the terrace looking over the lake, just amazing views all around.

This was our second stay in this hotel and we are planning to stay here in the future when we are on our next holiday in Snowdonia. Amazing location, plenty of parking, welcoming staff, great breakfast, clean room and bathroom (!!!), short walk to the village centre. TVs are on the smaller side but we did not come here to watch TV. Electric cars can be charged nearby. We had a great time!

Stayed at this hotel for 2 nights. Not really a 4 star and on that basis was over priced. Hotel very clean & breakfast was good with plenty of choice but not brilliant. Hotel bar was immaculate and plenty of choice on offer. Room was large but need of some TLC and the bed was not very comfortable.Tea & Coffee making facilities in room. The TV was probably the size of my pc monitor & for a 4 star I would have expected a 50 inch LCD full HD. The WiFi connectivity was excellent. Location is excellent at the edge of town with views over the river possible. Walking to the start of the town amenities is about 10 minutes.

Stayed here for one night, it's a lovely quaint hotel, just on the outskirts of Betws-y-coed. The hotel is accessed down a private drive way and once you're there, it'd hard to believe the town is so close. There's free parking, WiFi, a well stocked bar area with a beautiful outdoor deck. We stayed in a superking size room. The room was decorated in a modern boutique style. Was spacious, had a clean private bathroom with separate bath and shower but the best part was the private balcony with a view of the river. Perfect for sitting out as the sun went down. Breakfast was included and they had a good selection of hot and cold offerings. I would happily recommend the place.

hotel in beautiful picturesque area of north wales with a reasonable distance from busy road through betws y coed.

Staff couldn't do enough to help. Very enjoyable overnight stay

Staff nice...very clean..dinners were best part..hard pillows..matress so so...free water...no lift...no thermostat or fan.

The hotel is situated perfectly on the edge of the town. Just a lovely stroll in the evening and you are in the heart of everything. The local walks are perfect and challenging, with guides readily available and excellent sign posting. The river adds another dimension, with walks that follow the natural lines of the landscape. Public transport for Snowden is a must, the car parks at the base of the mountain are busy from the early hours and expensive. The bus runs regularly for a nominal fare; highly recommended! There are a few pubs and restaurants worth a visit, our favourite being Pont-y-pair inn which served fabulous home cooked food which we devoured after a hard days walking.