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On arrival into Llandudno (approx 1pm) it was a lovely day and as schools in the area are still on Easter holidays street parking in the town centre was impossible to attain. In desperation after cut long town several times I accessed the hotel to enquire if it was possible to utilise the hotel car park. The receptionist was very helpful. Once we had checked in soon after 3pm we found the corridors exceptionally warm but fortunately we were easily able to open the window in our room. Whilst our room was fine (& had a pretty decent walk in shower) it was a distance from the lift and involved descending a few steps then ascending another set of steps. As I have knee problems I struggle with steps so if we return I would need to request a room on the same level as the lift however the receptionist was very helpful so I dont envisage this being a problem.

Location is fantastic seafront property so very close to everything. Stayed in room 103, and was literally the furthest room away from reception, had to walk through 5 doors, traversing multiple levels of stairs (with a fully loaded suitcase) The room was ok, window facing the car park. The bathroom was a wet room. Pink floor like an old people's home. Even had a wetherspoons style plastic toilet roll dispenser fixed to the wall. Very bizarre. It had a digital temperature control box, but whatever we changed it too it didn't change. We couldn't even see an A/C unite just a radiator There was a white plastic fan, so guess this was our AC! The window would only slide up a few inches, and even that didn't stay up so had to wedge a spoon underneath to keep window open. South facing so sun was on room all day so became very warm at night. The mattress provided was solid as oak. To the point where it actually hurt my back to lie flat. Think I've slept on more comfy park benches. We had dinner in the Goat downstairs and this was fabulous. Great service and great selection of food, set menu for £22.50 very impressed. Did not eat breakfast as we ventured out but this was probably nice. Overall good value for three nights, but due to the mattress and lack of quality in room we will try somewhere else next time, but Def would go back for dinner one evening.

Very good value for a lovely sea view. The hotel has recently been updated and is clean, comfortable and quiet.

The lift goes to every floor but not every room is accessible without stairs as well! They seem to be in an ownership or management transition so some issues were met with basically a shoulder shrug. The view from our room was awesome but the layout was barely navigable with suitcases, carry ons, etc.

Arrived a bit earlier than usual to get a parking space. Check in was very easily done and in addition to this I booked an extra day and managed to change room for a seaview with the help and assistance from Claire at reception. Easy access to lift up to 3 floor. Room was well presented with tea/coffee/milk etc with kettle in the room. There was also a fan and hairdryer. Our only dissappointment was the temperature in our room on top floor being a constant 26 degs and unable to adjust it. Sash windo only opens t 4 inches for safety reasons. Staff stated that in the future they hoped to resolve the issue by installing aircon as they have no control system on top floor bedrooms. Shower and bathroom clean tidy with shower and handbasin both with soap dispensers. Fntastic sea view across Llandudno and a great place to stay.The Goat restaurant ajoining the hotel is a fantastic place to eat with live entertainment on over the weekend. Not sure if this happens every night. All the staff in both hotel and retaurant could not do enough for us. Definitely use this place again

It was like a rabbit waren getting to your room in the lift out the lift going through door down steps then back up steps then find yourself looking over a car park.

An excellent hotel right on the sea front. The welcome by reception staff was excellent. The room was really nice and I think they have all recently been refurbished. They kindly opened the dining room early for us for breakfast and the staff here too were brilliant. Well worth the money

Clean, central and good parking provided.

This hotel looked good on paper, and it did have some positives. But there was something wrong with the heat and it was easily 100 degree F on the third floor upon arrival. We turned off the heater in our room and opened the windows, so it did eventually cool down. Parking is a nightmare in the area around the hotel and the hotel garage was full. The employee at the front desk was very friendly.... no complaints about him or his helpfulness.

GOOD VALUE AND GREAT LOCATION

Lovely hotel with a sea view room. Very friendly staff. Restaurant looked lovely although we didn’t eat there.

Very friendly reception at check in. Immaculately clean room and en suite - also both very spacious. Comfortable mattress and excellent water pressure in the shower. Good lighting and plug points and well considered storage spaces. Ecologically aware with shower and basin soaps and gels - on wall dispenser instead of lots of little plastic bottles and towel reuse request. Very minor shortcoming was the room temperature control not working but as the room was a little over warm rather than over cold this didn't present an issue for one night's stay. Happy to recommend!

Lovely hotel, Nice room, Nice and helpful staff, however it was incredibly HOT. we turned heating off but room still read at 27 degrees and in corridor even worse. Far too hot for a good nights sleep. PS. 27 degrees included having windows open and fans on. Apart from that it was wonderful! just a shame the heat let it down.

Great one night stay on Saturday 25th Jan. We were attending an event at Venue Cymru, which is a ten minute walk away along the prom. Easy check in, and very nice clean room. We were on the first floor, but the room was located through a small warren of corridors and steps, not a problem for us. The bed was comfy, and the room was great for us. The bars and restaurants on Mostyn Street are a few minutes walk around the corner. We had a drink at The GOAT bar/restaurant, was very nice and well decorated. Would definitely stay here again!

Clean comfortable room Breakfast wasnt up to much i thought a little bit pricey

The property is well located with free parking. Good to have a restaurant and bar on site. The room was clean but basic. There was a dirty towel which we asked to be swopped. The bar area was nice. We ate in the restaurant but didn’t enjoy the meal. Breakfast was fine but limited choice and nothing special. Receptionist and restaurant staff very friendly, bar staff seemed less so. Our room 103 was situated above the restaurant so we had issues with music and noise at times. The hotel was ok but personally wouldn’t stay there again.

Breakfast brilliant evening meal the best

Lovely sea view. Easy walking distance to the pier, prom and shops/pubs etc. It is a beautiful building, clean and well looked after.

We stay every year for the Conwy Half Marathon, lovely hotel and extremely helpful staff

We booked a standard double room with a King bed, but got a family room with a double and a single. Although it wasn't what we'd booked the room was nice and big with a decent sized bathroom. Bed was nice and comfortable, even if it wasn't what had expected. Staff at reception were friendly and helpful throughout the stay.