Wide room, Clean, nice hotel

部屋が広く、且つ、清潔なホテルです。 スタッフの対応も大変良いです。 ただし、日曜日のカルガリー市内はお休みの 店(コンビニなど、ホテル周辺)が多いです。

とても清潔で部屋も小さい部屋をチョイスしたけど広く感じられた！

I had two bad experiences with them One of them is when I was waiting a staff for asking parking valet, there was no one working for 30 mins And then one guy finally came from smoking area that is beside me I was so surprised he was actually there I’m wondering what he could see us waiting for a while I can’t believe that at all The another one is about room keeper When I got back hotel in my second day my room wasn’t cleaned and I called to front and asked why my room wasn’t cleaned up The guy answered the reason why I supposed to ask that to the front by myself But I didn’t get a information of that when I checked in and also I couldn’t see anything about that in my room So I stayed a night with dirty room and I didn’t hear any apologies from them Anyway, that was my worst hotel experience ever

Super clean

Heater/fan was so loud i couldnt hear myself. So hot in there too. They even provided earplugs in the room. That's how bad it was. I'll probably get some hearing problems after this stay.

Fantastic staff; great location in historic downtown by the Calgary tower. 11/10 would stay again.

The room was clean had everything needed for the stay and staff was great

Good

We were placed in a room directly above main Street road construction with heavy machinery that went on through the whole night. We could not sleep what so ever and we're exhausted for the event we came for the following morning.

It was nice

The hotel is nice, and I appreciated the Starbucks on the property near the front desk. However, the refrigerator in our room was not working, and overall the stay didn’t feel anything special. We stayed on New Year’s Eve, and a small touch like a “Happy New Year” note or chocolate would have been appreciated, especially given the high price per night.

Loud AC. Parking issues. Rooms quality is sub par.

The staff were very courteous, friendly and accommodating. The hotel is centrally located to places were we were supposed to be.

Clean

I wish breakfast was included

Bed was horrible and paid extra for a ‘corner’ room thinking you got a view from two sides, which didn’t happen. Paid extra for a regular view as any other room.

It didn’t included it

The staff was super accommodating! Valet service was very fast and all the workers we ran into were friendly. The bar attached to the hotel was great, great service, friendly bartenders. Would definitely stay here again!

Loved that they were thoughtful about the noise by leaving earplugs. Location was great being right next to Stephen Ave, lots of restaurants and shopping options. We particularly enjoyed the Members Lounge with its wide selection, 24/7 access and relaxing atmosphere. Chris was great company as well making sure we were taken care of and comfortable. The room was very clean, the bed super comfortable. Will absolutely be making this our preferred choice from now on.