従業員の対応が良い

スイート ベイビュー (2 Double Beds with Sofa bed)に宿泊しました。10階の見晴らしの良い部屋で、ベッドルームから綺麗な海が見えて気持ち良かったです。 部屋は改装されたせいか比較的綺麗でしたが、絨毯が湿っぽくて気持ち悪かったです。 リビングルームが、廊下に面していてうるさく、暗いので、居心地が悪かったです。 ただ、朝食が無料で、25ドルのDestination feeで、ホテル内にあるコンビニで飲み物やお菓子を買えて無駄にならないのは良かったです。 3つ星ホテルとしては、比較的良いホテルだと思います。

部屋のクリーニングが遅くて、してもらえなかった日があった。フロントに言っても、対応してくれなかった。

No water or amenities provided, and the bathroom is tiny

Clean comfortable room, very nice staff, great breakfast, fun evening reception hours

Our family of 4 stayed for the weekend to take our kids (ages 2 and 4) to the zoo. We loved this hotel! We arrived 1 hr before check-in time and our room was ready. Once we dropped our bags, we were able to enjoy the indoor heated pool. My 4 year old said that was the best part of the whole trip! Room service that night was convenient - food was basic but when traveling with young kids, we look for convenience above all. Similarly the breakfast buffet was just what we needed - decent coffee, made to order omelets, variety of breakfast staples that the kids eat (pancakes, yogurt, fruit, cereal), and plenty of seating. There is nothing worse when traveling than trying to get breakfast with hangry toddlers and having to wait to be seated, then wait for your order. Room was a 1 bedroom with separate living room and lots of features that made it easy to share the space with our kids—like 3 sinks, a fridge + microwave, and blackout curtains. We appreciated the complimentary happy hour each night as well! My only gripes were that parking is valet only and is quite expensive, even with Hilton Honors, and that the tv didn’t have Netflix or other streaming services.

Extraordinaria Suite! Muy amplia limpia y muy cómoda

The hot foods variety weren't enough and it's not placed for people to take

The Embassy Suites San Diego Bay was in a great location. The staff were very accommodating and the room was clean! We stayed the night before a cruise. It was close to the port. It was quite walkable, but we elected to take a cab due to the size of our suitcases. Lots of choices for dinner. We would definitely stay again.

Staff were Great/ Front Desk Support was Excellent

Windows dirty. Tub wouldn’t drain.

The couch was dirty in the room but the staff were very friendly

All of the above!

Exelnte

There was an extra hotel charge, despite Expedia claiming the final rate.

Desayuno y vista Muy bien

Room was very clean…. Great views… hotel is surrounded by great restaurants and things to do.

Great room, clean, comfortable, great location, great view. Comp breakfast was great way to start the day.

Our stay was very nice. Hotel interior was comfortable clean nicely decorated. Enjoyed complimentary bkfst and early evening drinks/snacks. On site restaurant served excellent food, Entire staff was friendly and accommodating. Would definitely recommend.

Adequate amenities and overall experience. The location was great and stay went as expected. The only thing we didn’t enjoy was the $65/night parking and the $25/night resort fees